Hakim Lakhani, MS, BE

Director of Process Improvement, Dana-Farber Cancer Institute

Hakim Lakhani is the Director of Process Improvement at Dana-Farber Cancer Institute. He is an Industrial and Management Engineer with a focus on health systems improvement. Mr. Lakhani is passionate about quality and process improvement in health care and has worked in Canada and the US, in the areas of strategy development and implementation, quality and process improvement and analytics and reporting. Mr. Lakhani has worked in acute care academic health sciences centers, rehabilitation, long term care, outpatient and community care, government agencies as well as in management consulting organizations. At Dana-Farber Cancer Institute, he is leading the team focusing on Systems Improvement through the application of System Safety, Human Factors, and Process Improvement principles. Mr. Lakhani is passionate about application of systems engineering, analytics, and human factors approaches to solve patient safety and efficiency problems within health care organizations.