Careers

Ariadne Labs seeks a Director of Implementation to accelerate implementation of the solutions we create to improve the quality of healthcare people across the United States and abroad receive at the most critical moments of their lives.

Ariadne Labs is a joint center for health systems innovation at Brigham and Women’s Hospital and the Harvard T.H. Chan School of Public Health located in Boston, MA.  Our goal is to drive scalable solutions for better care at critical moments in people’s lives everywhere. Better care means better health outcomes, lower costs, and more actual caring. Critical means solving health systems failures that have major impact, typically touching people by the millions. Ariadne Labs currently has research programs in the areas of childbirth, surgery, palliative care, and primary health care.

The Organization. Founded in 2012, Ariadne Labs is a joint center for health systems innovation at Brigham & Women’s Hospital and the Harvard T. H. Chan School of Public Health. Our mission is to design, test, and spread scalable solutions for better care at the most critical moments in people’s lives everywhere. Our work has produced simple interventions to enable better care in childbirth, surgical care, primary care, and the end of life, and is already achieving enormous impact nationally and internationally. We are growing rapidly as a result – from 15 staff and researchers in 2012 to over 85 professionals and twenty projects across half a dozen countries today.

The Implementation platform is one of three platforms that are each envisioned as a center of expertise, providing thought leadership and project guidance at every stage of work (research and intervention design, testing, and spread) of healthcare system innovation. The platforms are responsible for:

• Creating a community of expertise, both within Ariadne Labs and through external networks, to support the work of the organization
• Providing mentoring and supervision to enhance progress of projects across the Arc (research, intervention design, testing, and spread) and ensure quality of work at every stage
• Fostering learning and growth within the organization
• Establishing and spreading ideas and best practices among projects, the Ariadne Labs community, and the broader health care world

The Implementation Platform focuses on:

• Partnering with all Ariadne Labs project teams to design and build implementation, dissemination, and sustainability strategies for their solutions;
• Leveraging the experience of social change movements and best practices in behavior change to further improve Ariadne’s approach and incorporate it into our work across all programs;
• Incorporating expertise in high reliability and re-design efforts to achieve successful implementations of Ariadne’s innovations;
• Integrating principles of quality improvement and implementation science in all Ariadne work, including through consultation, providing input and direct capacity for disseminating advances in implementation and improvement science both internally and externally;
• Offering strategy and expertise in coaching, course development, simulation and other educational techniques, such as curricula, speakers bureau, etc. to encourage successful uptake;
• Establishing and using readiness assessment tools as a foundational approach to our implementation strategy; using a readiness assessment and creating a strategy for implementation partners based on readiness evaluation
• Developing standard implementation toolkits and partnering with the projects to tailor the toolkit to each solution;
• Establishing, building, and maintaining a network of partners to further extend Ariadne’s implementation arm;
• Building a network of resources and expertise both internally and externally, such that the Implementation Platform is the expert for dissemination and implementation and can be the contact for external resources;
• Strengthening day-to-day mentoring for fellows and junior faculty who are designing or carrying out implementation work;
• Supporting scientific manuscript writing and fostering Ariadne’s ability to significantly increase our output and quality of scientific papers;
• Fostering the ability of project teams to significantly increase the output and quality of federal and non-federal grants and contracts for implementation projects;
• Insuring appropriate ethics and scientific integrity standards in our implementation research and implementation work.

The Role. Reporting to the Chief Medical Officer, the Director of Implementation leads the implementation and dissemination of Ariadne’s solutions and tools around the world in close partnership with the program teams who developed the solutions. Leading a team of six and growing it as appropriate, the Director is  responsible for creating and executing the strategy that will result in the Ariadne Labs’ solutions and products reaching the greatest number of patients, through broad scale implementation. The Director is a senior leader in the Ariadne Labs community, and is expected to serve as a resource to the organization generally around issues of implementation. The Director will lead and build the team to:

• Develop a strategic plan in partnership with each Ariadne Labs program to drive large scale adoption of Ariadne’s ideas and innovations. These strategies include thinking about and planning for implementation effectiveness and scalability at every stage of solution development from design to testing to spread;
• In partnership with the Ariadne Labs fundraising and grant writing team, create a strategy to  support of implementation (through grants, contracts, philanthropy)
• Provide expertise in implementation to internal and external stakeholders including change management, behavior change, Improvement Science, education and coaching and workflow redesign to facilitate the diffusion of innovations.
• Provide the resources  critical to the success of effective implementations and large-scale adoption of solutions, such as: top notch educational courses, online resources for trainers, coaching for health system partners, community-building for practitioners, communications materials, useful websites and resources, etc.
• Articulate the Ariadne Labs strategy and approach to implementation and make dissemination clearer, easier, and more effective for our project teams;
• Determine metrics by which to measure successful spread of Ariadne solutions and products and coordinate the management of the data collection to track and report these results;
• Enable and develop effective strategic partnerships with a growing  community of implementation partners – including governments, NGOs, health care systems, private industry;
• Ensure Implementation Platform contribution to robust client relationship management system across Ariadne Labs to harness the growth of our wider Ariadne Labs community as potential platforms for spread and collaboration;
• Ensure Implementation Platform contribution to an organization wide repository of lessons learned and best practices and institutionalize our reach/framework for spread.

Primary Duties and Responsibilities:

• Collaborate with internal stakeholders and external clients/customers on high priority strategic initiatives related to implementation and scale/spread;
• Collaborate with each program team throughout the solution’s life cycle to develop an implementation and long-term scale/spread strategy for the solution;
• Develop potential strategic options/solutions in detail (including key criteria development for options analysis and decision-making), and plan for and manage key portions of the related project through a typical life cycle involving: gap analyses, options development and analyses, high-level and detailed design and implementation planning, actual implementation (including proactive risk and issue management), budget/cost management, as well as performance management tracking where needed;
• Support broader standing strategic planning and execution efforts for the organization and its immediate and longer-term priorities related to spread;
• Identify interest and geographic clusters and programmatic elements that further Ariadne Labs’ mission and goals to drive impact.

This is an outstanding opportunity for a professional with demonstrated strategic and operational leadership in a rapid growth environment, particularly in healthcare, research and development, or other professional services environments. This individual will have a proven track record of guiding and monitoring a portfolio of implementation projects; building a team and external network to support the work; leading and creatively solving problems at both the individual project and portfolio levels; and leading teams to seek and adopt solutions to complex process challenges while carrying out pioneering work as part of complex academic medical and research institutions.

Required Skills:     

• Demonstrated leadership skills, initiative, and commitment to organizational excellence
• Experience and confidence in external facing roles to lead implementation projects
• Ability to design and build a team, with systems and networks to support the work;
• Strong problem solving skills, including ability to proactively identify and correct problems;
• Strong interpersonal skills and collaborative nature; able to give and receive feedback
• Attention to detail and accuracy;
• Excellent organizational and time management skills;
• High ethical standards and ability to maintain confidentiality;
• Ability to be flexible, manage under pressure, and maintain sense of humor.
• Committed to the professional and leadership development of self and supervisees
• Action-oriented, an excellent listener, and thoughtful communicator with an ability to  communicate effectively across all levels of an organization from entry-level staff to organization executives and in both technical and non-technical, business languages.

Preferred Qualifications

The ideal candidate is a mission-driven, seasoned leader with institution building, experience, as well as a demonstrable track record of of taking programs and ideas to scale using effective implementation strategies in healthcare, NGO’s, global health organizations, or related environments. Furthermore, the ideal candidate has a substantial history of successfully establishing and maintaining collaborative relationships with experts in wide ranging fields, as well as a demonstrated ability to lead and develop leaders and to motivate and coach teams.

• 10 + years of experience in implementing and scaling practical healthcare solutions for complex challenges in a collaborative manner across multiple stakeholders (i.e., partners, customers, government leaders);
• Experience working in the healthcare space with diverse stakeholders;
• Well-versed in industry leading practices for strategic planning and execution, portfolio / program / project management, and change management;
• Comfortable with providers and health systems roles, work flows and redesign efforts within complex health care institutions;
• Ability to travel as needed domestically and internationally to represent our implementation efforts to the wider community;
• Masters-level degree required; terminal degree preferred.

If candidates qualify for an academic appointment, a secondary vetting process through the relevant BWH department and/or Harvard Medical School will be required.

 Our Values

 Our core values are:

• Respect for the Ariadne Labs mission, our community, each other, and ourselves;
• Stewardship of our work and resources;
• Pursuit of excellence, with a focus on continual improvement;
• A belief in a collaborative, multidisciplinary approach to our work;
• A commitment to meaningful diversity and inclusion in our work and in the Ariadne Labs community. respect for, and development of all our people
• Effective and efficient teamwork in all we do
• Pursuit of excellence in all activities.

Our way of doing this work is through:

• humility about the limits of one’s own expertise and experience
• intellectual curiosity
• agility
• self-discipline
• attention to detail
• willingness to roll up sleeves to get the job done

To apply:

Please submit CV, cover letter, and three references to:

People@ariadnelabs.org

Electronic submissions only

About Ariadne Labs
Ariadne Labs is a joint center for health systems innovation at Brigham and Women’s Hospital and the Harvard T. H. Chan School of Public Health. Our goal is to drive scalable solutions for better care at critical moments in people’s lives everywhere. Better care means better health outcomes, lower costs, and more actual caring. Critical means solving health systems failures that have major impact, typically touching people by the millions.

Research Methodologist Position

• We seek an early career PhD-level researcher with interest in health systems research and skills in research design, statistics, implementation science, and statistical programming.
• We are looking for an independent thinker who works well in teams, collaborates well with people from other disciplines, and brings curiosity and high standards to the scientific enterprise.
• Although the researcher will frequently work independently, s/he will be supported by Ariadne’s scientific leadership, and will join a cohesive team of statistical analytic staff, data architects, research assistants, and program managers.
• As part of the Labs’ matrix structure, the researcher will sit on the Data Science team on the Science & Technology platform and will work with clinical research teams in a variety of health domains, such as surgical safety, palliative care, safe childbirth, and primary health care.
• We welcome applicants with backgrounds in public health, epidemiology, health policy, biostatistics, or related fields.
• A cover letter is required.

Principal duties and responsibilities

• Working closely with clinical colleagues, support research projects with methodological and statistical expertise
• Construct scientifically rigorous study designs that meet clinical needs, ethical review, feasibility requirements, financial constraints, and publication standards
• Write methods sections for grant applications, study protocols, manuscripts, and IRB submissions
• Develop and carry out analytic plans for existing and new datasets, including diagnostic, descriptive, and inferential analyses as needed
• Communicate scientific results in various venues
• Collaborate with scientific colleagues on operating and developing the Data Science team and the Science & Technology platform
• Mentor research assistants and project coordinators
• Contribute to the overall scientific integrity of Ariadne Labs

Required qualifications and skills

• PhD (or comparable terminal degree) in public health, epidemiology, health policy, statistics, or related field
• 3-5 years’ relevant postdoctoral experience
• Statistical programming skills (SAS preferred. Stata, SPSS, R, or similar package acceptable)
• Familiarity or experience with health systems research, implementation science, adaptive trial design, or related methods
• Familiarity or experience with data management and HIPAA regulations
• Excellent communication skills in English
• Intellectual flexibility, curiosity, and willingness to learn

Preferred qualifications and skills

• Familiarity with systems science or complex systems
• Training or experience in behavioral economic research
• Skill in literature reviews and content synthesis
• Experience collaborating with clinicians
• Experience working in a matrix environment
• Experience with IRB relations or human subject protections
• Data visualization skills

To apply: Please send a CV, cover letter to:

Kit Nichols

Director of Talent Development

people@ariadnelabs.org

About Ariadne Labs

Ariadne Labs is a joint center for health systems innovation at Brigham and Women’s Hospital and the Harvard T. H. Chan School of Public Health. Our goal is to drive scalable solutions for better care at critical moments in people’s lives everywhere. Better care means better health outcomes, lower costs, and more actual caring. Critical means solving health systems failures that have major impact, typically touching people by the millions.

Postdoctoral Fellow

We seek an early career PhD-level researcher with interest in health systems research and skills in research design, statistics, implementation science, and/or statistical programming. The researcher would join our childbirth team, bringing his or her methodological expertise to bear on our existing data and research endeavors while beginning to carve out an independent area of research within the spectrum of our work.

We are looking for an independent thinker who works well in teams, collaborates well with people from other disciplines, and brings curiosity and high standards to the scientific enterprise. Although the fellow will frequently work independently, s/he will be supported by the BetterBirth team, Ariadne’s scientific leadership as well as the Science & Technology Platform (a cohesive team of statistical analytic staff, data architects, research assistants, and program managers).

We welcome applicants with backgrounds in public health, epidemiology, sociology, quantitative psychology, health policy, health services research, statistics, or related fields and a demonstrated interest in maternal and/or neonatal health, particularly around the time of childbirth.

BetterBirth Program

The BetterBirth Program seeks to improve the quality of care, minimize complications and end the preventable deaths of women and newborns during childbirth through effective implementation of evidence-based, scalable solutions at the frontline of care.

Within BetterBirth, existing analytic tasks for the fellow will include statistical analysis and write-up of existing datasets from the BetterBirth Trial (a cluster randomized controlled trial following 160,000 mother-baby pairs). There are over 30 sub data sets and 204 million data points in the data set. BetterBirth is also exploring possible study design and analytic plans for data from 30 sites implementing the Safe Childbirth Checklist across the world.

Here are some but not all of our current research aims. The fellow’s independent research would likely fall into one of these areas but we are open to new ideas!

• Exploring what the BetterBirth data can tell us about: Timely referral and safe transportation of patients; Provider skills and complications management; Accountability, motivation and incentives amongst providers; Supply availability and use; and Readiness for change.
• Exploring intervention redesign for more effective behavior change
• Readiness to implement maternal and neonatal health quality improvement at the frontlines of care

Principal duties and responsibilities

• Working closely with colleagues, support research projects with methodological and statistical expertise
• Construct scientifically rigorous and ethical study designs that meet clinical needs, feasibility requirements, financial constraints, and publication standards
• Write and review grant applications, study protocols, manuscripts, and IRB submissions
• Develop and carry out analytic plans for existing and new datasets, including diagnostic, descriptive, and inferential analyses as needed
• Communicate scientific results in various venues
• Collaborate with scientific colleagues on the Science & Technology platform
• Mentor research assistants and project coordinators
• Contribute to the overall scientific integrity of Ariadne Labs

Required qualifications and skills

• PhD (or comparable terminal degree) in public health, epidemiology, sociology, health policy, statistics, or related field
• 0 – 3 years relevant postdoctoral experience
• Statistical programming skills (SAS preferred. Stata, SPSS, R, or similar package acceptable)
• Familiarity or experience with health systems research, implementation science, adaptive trial design, or related methods
• Familiarity or experience with data management and HIPAA regulations
• Excellent communication, writing, and data presentation skills in English
• Intellectual flexibility, curiosity, and willingness to learn
• High level of personal interest in the field of maternal and/or neonatal health or childbirth

Preferred qualifications and skills

• Field experience around maternal and/or neonatal health or childbirth
• Familiarity with systems science or complex systems
• Skill in literature reviews and content synthesis
• Experience working in a matrix environment
• Experience with IRB relations or human subject protections
• Data visualization skills

To apply: Please send a CV, cover letter, and writing sample to:

Kit Nichols

Director of Talent Development

people@ariadnelabs.org

Ariadne Labs is a joint center for health systems innovation at Brigham and Women’s Hospital and the Harvard T.H. Chan School of Public Health. Our goal is to drive scalable solutions for better care at critical moments in people’s lives everywhere. Better care means better health outcomes, lower costs, and more actual caring. Critical means solving health systems failures that have major impact, typically touching people by the millions. Ariadne Labs currently has research programs in the areas of childbirth, surgery, palliative care, and primary health care.

Under the Executive Coordinator’s supervision, the Administrative Assistant will support the Chief Medical Officer (CMO) with calendar management which includes scheduling, making travel arrangements, preparing for meetings, taking notes, drafting documents and presentations, and helping the CMO prioritize their time.

The ideal candidate should demonstrate professionalism, maturity, flexibility, strong communication skills, strong attention to details, and a “roll up your sleeves” mindset.

Our Values

Our core values are:

• Respect for the Ariadne Labs mission, our community, each other, and ourselves;
• Stewardship of our work and resources;
• Pursuit of excellence, with a focus on continual improvement;
• A belief in a collaborative, multidisciplinary approach to our work;
• A commitment to meaningful diversity and inclusion in our work and in the Ariadne Labs community.

Characteristics of people who thrive at Ariadne are:

• humility about the limits of one’s own expertise and experience
• intellectual curiosity
• agility
• self-discipline
• attention to detail
• willingness to roll up sleeves to get the job done

Primary Duties and Responsibilities

• Manage the CMO’s complex calendar
• Arrange domestic and international travel and coordinate complex itineraries for CMO
• Prepare agendas and take minutes
• Format and edit slides, documents, presentations, and other materials
• Provide on-site support to teams for meetings, presentations, and special events
• Maintain effective and collaborative working relationships with internal and external constituents
• Represent Ariadne Labs professionally with staff, guests, donors, callers, and external visitors; greet guests, candidates, and donors
• Process financial tasks including expenses and reimbursements, travel booking, and memberships for business-related activities
• Handle requests for information and data with the appropriate tone
• Prepare written responses to routine inquiries
• Perform other related duties and responsibilities as required; provide cross coverage as needed during peak times

Required Skills

• Microsoft Office Suite
• Familiarity with the Google information environment is valuable (e.g. Google Docs, Google Sheets, Google Drive, etc.)
• Ability to set-up video and audio conference calls and virtual meetings
• Proficiency with personal computers, spreadsheet, graphic, and database programs
• Written and verbal communication skills
• Project management skills
• Positive, flexible, professional, and a can-do attitude
• Ability to work independently and utilizes strong interpersonal skills to problem-solve complex issues
• Ability to develop timelines and meet competing deadlines on time and with high caliber deliverables
• Ability to handle complex and confidential information with discretion

Qualifications

• High School degree required; Associates Degree or BA/BS preferred
• Minimum of 2 years of experience
• Experience working in a matrix organization/environment preferred

Preferred Qualifications

• Proven office administration and customer service skills strongly preferred

Competencies

• Building Partnerships
• Embraces Change
• Pursues Excellence
• Teamwork and Collaboration
• Organizational Awareness
• Cultural Awareness

To apply or for more information please click here.

Ariadne Labs seeks a Director of Implementation to accelerate implementation of the solutions we create to improve the quality of healthcare people across the United States and abroad receive at the most critical moments of their lives.

Ariadne Labs is a joint center for health systems innovation at Brigham and Women’s Hospital and the Harvard T.H. Chan School of Public Health located in Boston, MA.  Our goal is to drive scalable solutions for better care at critical moments in people’s lives everywhere. Better care means better health outcomes, lower costs, and more actual caring. Critical means solving health systems failures that have major impact, typically touching people by the millions. Ariadne Labs currently has research programs in the areas of childbirth, surgery, palliative care, and primary health care.

The Organization. Founded in 2012, Ariadne Labs is a joint center for health systems innovation at Brigham & Women’s Hospital and the Harvard T. H. Chan School of Public Health. Our mission is to design, test, and spread scalable solutions for better care at the most critical moments in people’s lives everywhere. Our work has produced simple interventions to enable better care in childbirth, surgical care, primary care, and the end of life, and is already achieving enormous impact nationally and internationally. We are growing rapidly as a result – from 15 staff and researchers in 2012 to over 85 professionals and twenty projects across half a dozen countries today.

The Implementation platform is one of three platforms that are each envisioned as a center of expertise, providing thought leadership and project guidance at every stage of work (research and intervention design, testing, and spread) of healthcare system innovation. The platforms are responsible for:

• Creating a community of expertise, both within Ariadne Labs and through external networks, to support the work of the organization
• Providing mentoring and supervision to enhance progress of projects across the Arc (research, intervention design, testing, and spread) and ensure quality of work at every stage
• Fostering learning and growth within the organization
• Establishing and spreading ideas and best practices among projects, the Ariadne Labs community, and the broader health care world

The Implementation Platform focuses on:

• Partnering with all Ariadne Labs project teams to design and build implementation, dissemination, and sustainability strategies for their solutions;
• Leveraging the experience of social change movements and best practices in behavior change to further improve Ariadne’s approach and incorporate it into our work across all programs;
• Incorporating expertise in high reliability and re-design efforts to achieve successful implementations of Ariadne’s innovations;
• Integrating principles of quality improvement and implementation science in all Ariadne work, including through consultation, providing input and direct capacity for disseminating advances in implementation and improvement science both internally and externally;
• Offering strategy and expertise in coaching, course development, simulation and other educational techniques, such as curricula, speakers bureau, etc. to encourage successful uptake;
• Establishing and using readiness assessment tools as a foundational approach to our implementation strategy; using a readiness assessment and creating a strategy for implementation partners based on readiness evaluation
• Developing standard implementation toolkits and partnering with the projects to tailor the toolkit to each solution;
• Establishing, building, and maintaining a network of partners to further extend Ariadne’s implementation arm;
• Building a network of resources and expertise both internally and externally, such that the Implementation Platform is the expert for dissemination and implementation and can be the contact for external resources;
• Strengthening day-to-day mentoring for fellows and junior faculty who are designing or carrying out implementation work;
• Supporting scientific manuscript writing and fostering Ariadne’s ability to significantly increase our output and quality of scientific papers;
• Fostering the ability of project teams to significantly increase the output and quality of federal and non-federal grants and contracts for implementation projects;
• Insuring appropriate ethics and scientific integrity standards in our implementation research and implementation work.

The Role. Reporting to the Chief Medical Officer, the Director of Implementation leads the implementation and dissemination of Ariadne’s solutions and tools around the world in close partnership with the program teams who developed the solutions. Leading a team of six and growing it as appropriate, the Director is  responsible for creating and executing the strategy that will result in the Ariadne Labs’ solutions and products reaching the greatest number of patients, through broad scale implementation. The Director is a senior leader in the Ariadne Labs community, and is expected to serve as a resource to the organization generally around issues of implementation. The Director will lead and build the team to:

• Develop a strategic plan in partnership with each Ariadne Labs program to drive large scale adoption of Ariadne’s ideas and innovations. These strategies include thinking about and planning for implementation effectiveness and scalability at every stage of solution development from design to testing to spread;
• In partnership with the Ariadne Labs fundraising and grant writing team, create a strategy to  support of implementation (through grants, contracts, philanthropy)
• Provide expertise in implementation to internal and external stakeholders including change management, behavior change, Improvement Science, education and coaching and workflow redesign to facilitate the diffusion of innovations.
• Provide the resources  critical to the success of effective implementations and large-scale adoption of solutions, such as: top notch educational courses, online resources for trainers, coaching for health system partners, community-building for practitioners, communications materials, useful websites and resources, etc.
• Articulate the Ariadne Labs strategy and approach to implementation and make dissemination clearer, easier, and more effective for our project teams;
• Determine metrics by which to measure successful spread of Ariadne solutions and products and coordinate the management of the data collection to track and report these results;
• Enable and develop effective strategic partnerships with a growing  community of implementation partners – including governments, NGOs, health care systems, private industry;
• Ensure Implementation Platform contribution to robust client relationship management system across Ariadne Labs to harness the growth of our wider Ariadne Labs community as potential platforms for spread and collaboration;
• Ensure Implementation Platform contribution to an organization wide repository of lessons learned and best practices and institutionalize our reach/framework for spread.

Primary Duties and Responsibilities:

• Collaborate with internal stakeholders and external clients/customers on high priority strategic initiatives related to implementation and scale/spread;
• Collaborate with each program team throughout the solution’s life cycle to develop an implementation and long-term scale/spread strategy for the solution;
• Develop potential strategic options/solutions in detail (including key criteria development for options analysis and decision-making), and plan for and manage key portions of the related project through a typical life cycle involving: gap analyses, options development and analyses, high-level and detailed design and implementation planning, actual implementation (including proactive risk and issue management), budget/cost management, as well as performance management tracking where needed;
• Support broader standing strategic planning and execution efforts for the organization and its immediate and longer-term priorities related to spread;
• Identify interest and geographic clusters and programmatic elements that further Ariadne Labs’ mission and goals to drive impact.

This is an outstanding opportunity for a professional with demonstrated strategic and operational leadership in a rapid growth environment, particularly in healthcare, research and development, or other professional services environments. This individual will have a proven track record of guiding and monitoring a portfolio of implementation projects; building a team and external network to support the work; leading and creatively solving problems at both the individual project and portfolio levels; and leading teams to seek and adopt solutions to complex process challenges while carrying out pioneering work as part of complex academic medical and research institutions.

Required Skills:     

• Demonstrated leadership skills, initiative, and commitment to organizational excellence
• Experience and confidence in external facing roles to lead implementation projects
• Ability to design and build a team, with systems and networks to support the work;
• Strong problem solving skills, including ability to proactively identify and correct problems;
• Strong interpersonal skills and collaborative nature; able to give and receive feedback
• Attention to detail and accuracy;
• Excellent organizational and time management skills;
• High ethical standards and ability to maintain confidentiality;
• Ability to be flexible, manage under pressure, and maintain sense of humor.
• Committed to the professional and leadership development of self and supervisees
• Action-oriented, an excellent listener, and thoughtful communicator with an ability to  communicate effectively across all levels of an organization from entry-level staff to organization executives and in both technical and non-technical, business languages.

Preferred Qualifications

The ideal candidate is a mission-driven, seasoned leader with institution building, experience, as well as a demonstrable track record of of taking programs and ideas to scale using effective implementation strategies in healthcare, NGO’s, global health organizations, or related environments. Furthermore, the ideal candidate has a substantial history of successfully establishing and maintaining collaborative relationships with experts in wide ranging fields, as well as a demonstrated ability to lead and develop leaders and to motivate and coach teams.

• 10 + years of experience in implementing and scaling practical healthcare solutions for complex challenges in a collaborative manner across multiple stakeholders (i.e., partners, customers, government leaders);
• Experience working in the healthcare space with diverse stakeholders;
• Well-versed in industry leading practices for strategic planning and execution, portfolio / program / project management, and change management;
• Comfortable with providers and health systems roles, work flows and redesign efforts within complex health care institutions;
• Ability to travel as needed domestically and internationally to represent our implementation efforts to the wider community;
• Masters-level degree required; terminal degree preferred.

If candidates qualify for an academic appointment, a secondary vetting process through the relevant BWH department and/or Harvard Medical School will be required.

 Our Values

 Our core values are:

• Respect for the Ariadne Labs mission, our community, each other, and ourselves;
• Stewardship of our work and resources;
• Pursuit of excellence, with a focus on continual improvement;
• A belief in a collaborative, multidisciplinary approach to our work;
• A commitment to meaningful diversity and inclusion in our work and in the Ariadne Labs community. respect for, and development of all our people
• Effective and efficient teamwork in all we do
• Pursuit of excellence in all activities.

Our way of doing this work is through:

• humility about the limits of one’s own expertise and experience
• intellectual curiosity
• agility
• self-discipline
• attention to detail
• willingness to roll up sleeves to get the job done

To apply:

Please submit CV, cover letter, and three references to:

People@ariadnelabs.org

Electronic submissions only

Ariadne Labs is a joint center for health systems innovation at Brigham and Women’s Hospital and the Harvard T.H. Chan School of Public Health. Our goal is to drive scalable solutions for better care at critical moments in people’s lives everywhere. Better care means better health outcomes, lower costs, and more actual caring. Critical means solving health systems failures that have major impact, typically touching people by the millions. Ariadne Labs currently has research programs in the areas of childbirth, surgery, palliative care, and primary health care.

The Ariadne Labs Finance team is responsible for maintaining financial operations and reporting under the two parent systems, including accounts payable & receivable, budgeting, financial planning and grants management. Led by the Director of Finance, the growing team comprises of two Senior Grant Managers, a Budget Manager, and a Finance Associate.

Under the supervision of the Associate Director of Finance, the Finance Assistant will provide assistance to the existing team and will perform diverse financial duties with accuracy and attention to detail.  The Finance Assistant will provide proactive and efficient customer service to internal and external clients.

Our Values

Our core values are:

• Respect for the Ariadne Labs mission, our community, each other, and ourselves;
• Stewardship of our work and resources;
• Pursuit of excellence, with a focus on continual improvement;
• A belief in a collaborative, multidisciplinary approach to our work;
• A commitment to meaningful diversity and inclusion in our work and in the Ariadne Labs community.

Our way of doing this work is through:

• humility about the limits of one’s own expertise and experience
• intellectual curiosity
• agility
• self-discipline
• attention to detail
• willingness to roll up sleeves to get the job done

Primary Duties and Responsibilities

• Assist with processing and tracking invoice payments, preparation and review of staff reimbursements, purchasing and corporate card transactions  
• Work closely with research and finance staff to confirm appropriate cost allocations
• Track invoice and payment status for invoices and billing agreements
• Troubleshoot problems as necessary and work to resolve payment delays
• Organize and maintain department record keeping system and policy/process documentation
• Assist senior grant managers with projects and proposals as needed

Required Skills

• Proficient in MS Office Suite
• Familiarity with Google Suite preferred
• Ability to work as part of a team
• Ability to complete tasks independently, and take initiative to see tasks through to completion
• Ability to work with confidential data
• Positive, flexible, professional, and a can-do attitude

Qualifications

• High School degree required
• BA/BS strongly preferred; degree in finance, accounting or related field preferred
• Minimum of three years of administrative or financial experience

Preferred Qualifications

• Experience working in a matrix organization/environment preferred

Competencies

• Building Partnerships
• Pursues Excellence
• Teamwork and Collaboration
• Organizational Awareness

To apply or for more information please click here. 

Ariadne Labs is a joint center for health systems innovation at Brigham and Women’s Hospital and the Harvard T. H. Chan School of Public Health. Our goal is to drive scalable solutions for better care at critical moments in people’s lives everywhere. Better care means better health outcomes, lower costs, and more actual caring. Critical means solving health systems failures that have major impact, typically touching people by the millions. Ariadne Labs currently has research programs in the areas of childbirth, surgery, and serious illness.

The Implementation Specialist will work with the Serious Illness Care Program and the Implementation Platform at Ariadne Labs. The Serious Illness Care Program enables health systems to improve the care of patients with serious illness by supporting more, earlier, and better conversations with their clinicians about their values, goals, and care preferences.
The Implementation Platform provides support in designing, testing, and delivering effective quality improvement solutions and implementation plans.

The Implementation Specialist will focus on implementation of the Serious Illness Care Program in health systems across Massachusetts. S/he will engage at a deep level with partner health systems to support them in building the capabilities, systems, and processes needed to improve serious illness care and communication. The role will also involve liaising with other programs and state-wide initiatives aimed at improving the care of seriously ill patients in Massachusetts

Primary Duties and Responsibilities:
Support concurrent implementation efforts at external sites including:
Manage relationships with local quality champions
Engaging stakeholders to spread knowledge of program and create buy-in for program
Collaborating with partners to develop customized implementation plan, mapping out phases of implementation with associated timelines and deliverables
Providing face-to-face and distance training/coaching to on-site implementation teams to identify challenges, and collaboratively design, test, and document solutions
Supporting the development of an on-site approach to monitoring and evaluation
Prepare implementation status reports for internal management
Support the development of training curriculum, webinar content and any other needed materials to support implementation activities
Synthesize lessons learned in implementation, coaching, and adaptation of the Serious Illness Care Program to improve the intervention and increase Ariadne Labs’ ability to affect change and increase uptake of proven interventions
Identify cross-system challenges and opportunities to help inform the Serious Illness Care Program’s strategic priorities and partnerships, and liaise with partners as needed
Refine and promote Ariadne Labs and the Serious Illness Care Program’s approach to implementation initiatives.
Participate in Ariadne Labs’ organizational meetings, updates, and community building activities
Model and reinforce Ariadne’s values by serving as a steward of not only the Serious Illness Care Program and Implementation platform, but of Ariadne’s overall mission and goals
Performs other duties as assigned

Qualifications:
Master’s degree in public health, health care management or related field strongly preferred; Bachelor’s degree required
Minimum 4 years working in in the field of implementation and/or quality improvement. Prior experience managing research, quality and/or process improvement projects
Strong ability to gather, synthesize and translate stakeholders’ needs and provide recommendations
Strong communication skills, including technical writing, public speaking, small and large group facilitation and training
Demonstrated interest in Serious Illness and end of life issues
Familiarity with the Massachusetts health care system
Experience working with a variety of stakeholders, including clinicians
Exposure to quality improvement initiatives in the healthcare setting
Experience with managing concurrent implementation efforts with multiple teams
Ability to work productively in a matrix organization, accessing the right input from the right people at the right time
Ability to travel as needed

Required Skills:
The ability to establish and maintain meaningful relationships with a diverse group of professionals
Strong planning and analytical skills
Understanding of the principles of change management and performance metrics
Proficiency in Word, Excel, and PowerPoint
Familiarity with Google Drive (e.g. Google docs, Google Sheets, etc.), Smartsheet, or Slack preferred

Competencies:
Building Partnerships
Embracing Change
Pursuing Excellence
Teamwork and Collaboration
Organizational Awareness
Cultural Awareness

To apply or for more information please click here.

Ariadne Labs is a joint center for health systems innovation at Brigham and Women’s Hospital and the Harvard T.H. Chan School of Public Health, lead by Dr. Atul Gawande. Our goal is to drive scalable solutions for better care at critical moments in people’s lives everywhere. Better care means better health outcomes, lower costs, and more actual caring. Critical means solving health systems failures that have major impact, typically touching people by the millions. Ariadne Labs currently has research programs in the areas of childbirth, surgery, palliative care, and primary health care.

We are looking for a Research Assistant to provide research support and scientific manuscript assistance to teams across the organization in collaboration with the Senior Writer.

The Research Assistant’s primary responsibilities will fall under the Office of the Executive Director.  In this role, she will provide formal, academic literature reviews and fact checking as well as less structured background research across a wide range of topics and fields in support of Dr. Gawande’s popular-audience writing and speaking.

Additionally, the Research Assistant will provide a range of research support across a wide variety of projects at different stages of development across Ariadne Labs: activities may range from performing targeted literature reviews to help a team meet an impending deadline to embedding within a team for months in order to participate in data collection.

Given the unique nature of this role, we are looking for candidates who are intellectually curious and willing and able to quickly master new skills and content with mentorship.  Additionally, successful candidates will be adaptable, able to think on their feet, and capable of applying their critical-thinking and problem-solving skills to novel situations.

Our Values

Our core values are:

• Respect for the Ariadne Labs mission, our community, each other, and ourselves;
• Stewardship of our work and resources;
• Pursuit of excellence, with a focus on continual improvement;
• A belief in a collaborative, multidisciplinary approach to our work;
• A commitment to meaningful diversity and inclusion in our work and in the Ariadne Labs community.

Characteristics of people who thrive at Ariadne are:

• humility about the limits of one’s own expertise and experience
• intellectual curiosity
• agility
• self-discipline
• attention to detail
• willingness to roll up sleeves to get the job done

Primary Duties and Responsibilities

• Perform all duties under minimal supervision at a high proficiency level
• Design, perform, and analyze/synthesize the results of literature reviews, basic data analysis, and gray-literature reviews across medical, scientific, social scientific, professional, and humanities fields
• Assess, select, and manage reliable sources and statistics for fact checking
• Manage multiple projects, priorities, and deadlines simultaneously
• Perform research-related administrative work, including maintaining digital and hardcopy reference material, making interview arrangements, etc.
• Provide research support to projects as identified by the Senior Writer

Required Skills

• Microsoft Office Suite
• Familiarity with the Google information environment is valuable (e.g. Google Docs, Google Sheets, Google Drive, etc.)
• Strong proficiency with literature review
• Familiarity with one or more additional background research techniques (e.g. qualitative research, basic quantitative analysis, gray-literature review, oral history)
• Critical thinking skills (analysis, synthesis, evaluation, problem solving)
• Professionalism; flexibility; positive, can-do attitude
• Strong verbal and written communication skills
• Strong organizational skills and attention to detail
• Initiative; self-direction
• Ability to prioritize; sound judgment to recognize when additional consultation and/or help is needed
• Ability to work both independently and on a team; comfort with multiple, competing priorities and various working styles

Qualifications

• BA/BS required or equivalent work experience, preferably in a related field of research study
• Minimum of one year of experience
• Familiarity with one or more relevant content areas
• Experience with (scientific) writing preferred
• Experience working in a matrix organization/environment preferred

Competencies

• Collaborative
• Embraces Change
• Problem Analysis and Solving
• Pursues Excellence
• Teamwork and Collaboration
• Time Management

To apply or for more information please click here.

Ariadne Labs is a joint center for health systems innovation at Brigham and Women’s Hospital and the Harvard T.H. Chan School of Public Health. Our goal is to drive scalable solutions for better care at critical moments in people’s lives everywhere. Better care means better health outcomes, lower costs, and more actual caring. Critical means solving health systems failures that have major impact, typically touching people by the millions. Ariadne Labs currently has research programs in the areas of childbirth, surgery, palliative care, and primary health care.

At Ariadne Labs, our programs follow a rigorous scientific pathway in which we design a patient care solution, test for feasibility and impact, and then disseminate broadly. To successfully deliver on our work, Ariadne Labs program teams collaborate with specialized centers of expertise (known as “platforms”) that provide expert guidance and support to every project, from design through to testing and spread of our solutions. Our platform teams have experts in the fields of design, informatics, statistics, implementation science, monitoring and evaluation, quality improvement, strategic communications, and program management. Ariadne Labs’ Innovation Platform accelerates programs’ ability to successfully design, test, and spread solutions through precisely identifying the patient outcomes to change, generating solution options, collecting rapid-cycle feedback, and then iterating on solution design and implementation elements. In addition, through its Spark Grant Program, the Innovation Platform awards seed funding to and mentors faculty to carry out research to define systemic problems in patient care and identify options for high-impact, highly-feasible solutions that are ready to proceed to pilot testing.

At Ariadne Labs, the Senior Manager, Innovation plays a critical role in defining the vision and collaboration model for the Innovation Platform, and for managing Innovation Platform resources in support of Ariane Labs program teams, and Ariadne Labs’ mission. The Innovation Platform was created in 2017 leveraging internal, interim resources. The Innovation Platform team currently consists of an interim Director of Innovation and interim Senior Innovation Manager, with the intention of hiring a full-time Director of Innovation within the next year, and expanding the size of the platform team over the next two years. This is an exciting time to join the Innovation Platform as a leader that will build Ariadne Labs’ functional expertise in Innovation and the team directly supporting Ariadne Labs’ programs. The interim Innovation Platform currently advises 12 Ariadne Labs project teams and manages an annual budget of $940,000 (including grants allocated through the Spark Grant program). By 2020 we anticipate the platform will have a budget of over $1.5 million (including Spark Grant program), and will be advising as many as 30 projects teams.

In partnership with the Director of Innovation, the Senior Manager, Innovation will be responsible for developing an end-state vision and operating strategy for the Innovation Platform, aligned with Ariadne Labs’ overall strategy and integrated with the operating models of Ariadne Labs’ other scientific and functional platforms. The Senior Manager, Innovation will have primary responsibility for executing on the vision and strategy of the Innovation platform, including building out the complete set of expertise and services necessary for efficient and effective development of Ariadne Labs’ solutions. The Senior Manager, Innovation is also responsible for day-to-day management of the Spark Grant Program, including solicitation of grant applications, coordination of the grantee selection process, ongoing engagement and monitoring of Spark Grant projects, and communications with external funders.

Senior Managers are considered senior representatives of Ariadne Labs, its mission and its values, both internally and externally. This position requires an individual who is skilled at working consistently and collaboratively within Ariadne Labs’ matrix organization to draw in the right expertise at the right time to support innovation across all of Ariadne’s programs, at all stages of development. At Ariadne Labs, all Senior Managers of platform teams report directly to the Chief Project Officer. There is minimal travel required for this position.

Principal Duties and Responsibilities:
Innovation Platform

• In collaboration with the Director of Innovation, articulate a vision, strategy and operational model for the Innovation Platform that is understood across program and platform teams at Ariadne Labs, and with the relevant external partners and stakeholders
• In collaboration with the Director of Innovation, define Ariadne Labs’ approach to innovation, and operational model for building program and project team capacity for innovative and design-based thinking
• Represent the Innovation Platform and Spark Grant Program effectively internally and externally, including composing and delivering regular program communications and attending conferences and contributing to papers as appropriate
• In partnership with the Director of Innovation, manage and promote Ariadne Labs’ Spark Grant program, including engagement with Ariadne Labs faculty and reporting to external funders
• Build the resource network of the Innovation Platform to deliver the necessary design and innovation expertise for Ariadne Labs project teams including screening, interviewing, and contracting with consultants in systems engineering, human factors engineering, and design thinking
• Develop and reinforce strong communication channels between the Innovation Platform and other platform and program teams
• Lead annual Innovation platform planning process, developing and aligning the Innovation Platform vision, strategy, and business model and budget with the integrated Ariadne Labs planning process
• Recruit, hire and manage additional Innovation Platform staff and team members in support of the Innovation Platform operating model.
• Manage revenue and grant generating activities for the Innovation Platform including: prioritization of opportunities, proposal development and writing, resource coordination, and relationship cultivation
• Collaborate with the Innovation Platform Grants Manager, to ensure platform budgets and financial resources are managed, tracked, and updated
• Develop and maintain positive relationships with key internal stakeholders to effectively secure Ariadne Labs resources and support, including insight to inform significant program decisions

Ariadne Labs

• Participate in, and encourage platform member participation in, Ariadne Labs’ organizational meetings, updates, and community building activities
• Communicate Ariadne Labs strategic and organizational updates to platform and team members, and communicate back to Ariadne Labs leadership on important issues affecting the Innovation Platform and platform members where appropriate
• Share learnings from the Innovation Platform across Ariadne Labs’ program and platform teams
• Model and reinforce Ariadne Labs’ values by serving as a steward of not only of the Innovation Platform and Spark Grant Program, but of Ariadne’s overall mission and goals

Skills / Abilities / Competencies Required:

• Passion for innovation as a discipline, familiarity with common innovation and design frameworks, and a clear point of view on “what good innovation looks like.”
• Excellent project management skills with a demonstrated track record of delivering projects on time, on scope and on budget, preferably in a healthcare setting
• Experience developing a shared vision and mission for a team
• Ability and experience in working productively in a matrix organization, accessing and delivering the right input from and to the right people, at the right time
• Demonstrated ability to direct, manage and develop individual employees and small teams, and identify mentorship and professional opportunities for junior employees
• Logical and rigorous thinker, able to integrate new information rapidly, comprehend large amounts of information, draw conclusions, and clearly communicate key findings
• Excellent verbal and written communications skills, including effective design and facilitation of meeting discussions
• Demonstrated ability to work collaboratively and effectively in partnership and in team settings with colleagues of varying backgrounds and expertise
• Effective relationship building skills with external partners, clients or customers

Qualifications:

• 5 – 10 years of program management or research coordination experience, including at least 3 years experience in managing multiple projects and people simultaneously
• Direct experience managing teams and projects through the early stages of product or process development
• Experience in a role requiring leadership and collaboration, both within an organization and with external partners, as well as a demonstrated ability to work efficiently and diplomatically as part of a team effort
• Bachelor’s degree required; Master’s degree preferred
• Familiarity with Google Drive (e.g. Google docs, Google Sheets, etc.), Smartsheet, and other project management software tools preferred

Our Values:

• Respect for the Ariadne Labs mission, our community, each other, and ourselves;
• Stewardship of our work and resources;
• Pursuit of excellence, with a focus on continual improvement;
• A belief in a collaborative, multidisciplinary approach to our work;
• A commitment to meaningful diversity and inclusion in our work and in the Ariadne Labs community.

Characteristics of People Who Thrive at Ariadne:

• Humility about the limits of one’s own expertise and experience
• Intellectual curiosity
• Agility
• Self-discipline
• Attention to detail
• Willingness to roll up sleeves to get the job done

To apply or for more information please visit  Harvard’s Recruitment Management System, click on Harvard Careers and enter Req ID “45137BR” in the search bar.

The application for the 2018 Summer Internship Program has closed.  Please check our website for other opportunities that might interest you.