Careers

The Chief Medical Officer (CMO) is the leader of the clinical and scientific experts at Ariadne Labs. Reporting to the Executive Director and serving as a member of the Executive Team, s/he provides oversight, guidance, and support to program and platform directors, ensuring that our findings are supported by rigorous evidence and results in clinically meaningful change. In addition, the CMO works in close collaboration with the Executive Director to develop and expand our external relationships, strategic partnerships, and community, and to raise Ariadne Labs’ profile as an emerging global leader in health systems innovation.

The Organization. Ariadne Labs was founded in 2012 as a joint center for health systems innovation at Brigham & Women’s Hospital and the Harvard T. H. Chan School of Public Health. Our mission is to save lives and reduce suffering through systems innovation–the design, testing, and spread of simple, scalable solutions for better care at the most critical moments in people’s lives everywhere. Our work has produced simple interventions to enable better care in childbirth, surgical care, and serious illness, and is already achieving enormous impact nationally and internationally. We are growing rapidly as a result – from 15 staff and researchers in 2012 to more than 80 today working on multiple projects across the U.S. and the world. We anticipate that the organization will continue its growth trajectory.

Ariadne Labs is a matrixed organization, with a growing portfolio of projects in various stages of development and three centers of expertise, known as platforms, that provide thought leadership, project guidance, and technical support at every stage of work (research and design, testing, and implementation).

The Role.

The 8 directors of the programs and platforms of Ariadne Labs report directly to the CMO as the clinical leader to the project and platform faculty. A central responsibility of this role is to lead the the platform directors as they build the new platforms of Innovation, Science & Technology, and Implementation into high-functioning and well-integrated centers of expertise.

The CMO is also responsible, with the Chief Project Officer, for ensuring that Ariadne’s projects, initiatives, and programs successfully meet their scientific objectives as they advance from inception to solution to broad scale implementation. This will entail working closely with the project leaders to generate and advance ideas, make choices about direction and activities, and solve problems as they arise.  The CMO will ensure that the programs and platforms work collaboratively and efficiently together and in alignment with Ariadne’s values.

In addition, the CMO will mentor faculty and research scientists through regular meetings and events, and work with external departments, organizations and individuals who might benefit faculty research and thinking about programmatic issues. S/he will also help grow the Ariadne Labs scientific community by identifying and helping recruit clinicians and scientists who can benefit Ariadne Labs programs as ambassadors, employees, or partners.

Externally, the CMO collaborates with and supports the Executive Director in fundraising and external advocacy, representing Ariadne Labs at key meetings, conferences, and serving as a spokesperson for the mission of Ariadne Labs. S/he will expand the organization’s networks both nationally and internationally, and will be responsible with the rest of the Executive Team for helping to develop key relationships.  This includes:

• Managing external relations within the Boston clinical community and beyond in support of faculty and programmatic work.  
• Cultivating and stewarding relationships with potential partner organizations and meet with them about the content of their work, observe healthcare settings which are relevant, build relationships with hospitals, institutes, etc.
• Participating in external events that will aid our understanding of how others conduct healthcare or other kinds of innovation.
• Representing Ariadne in courses, meetings, conferences, and other public events on scientific and academic issues.
• Helping share and spread the lessons of our work and advocating for both Ariadne and parent institutions and stakeholders.

Internally, the CMO is a  member of the 5 person Executive Team which sets organizational priorities and strategy, and makes critical decisions regarding our portfolio of projects and operations.

Experience and competencies:

Ariadne Labs seeks a seasoned leader in public health or health quality, with extensive experience in academic healthcare. A broad healthcare systems perspective is important and experience with healthcare systems change preferred. Experience in clinical medicine and mentoring academic faculty expected.

Competencies:

• Proven experience in setting strategy and vision for health care delivery change
• Reputation and credibility in science of systems improvement and/or innovation
• Record of leading people in a clinical research organization and who produce academically rigorous work.

Candidates should be:

• Flexible and open to new ways of thinking.
• Committed to building and mentoring multidisciplinary teams.
• Able to lead people, teams, and projects in a spirit of collaboration and collegiality.
• Excellent listener and learner.
• Possess an aptitude and enthusiasm for building strategic partnerships and fundraising.
• A strong communicator and skilled presenter to diverse audiences.

MD, MD/PhD or other relevant terminal degree required.

If candidates qualify for an academic appointment, a secondary vetting process through the relevant BWH department and/or Harvard Medical School will be required.

Our core values are: Respect for the Ariadne Labs mission, our community, each other, and ourselves; stewardship of our work and resources; pursuit of excellence, with a focus on continual improvement; a belief in a collaborative, multidisciplinary approach to our work; and a commitment to meaningful diversity and inclusion in our work and in the Ariadne Labs community.

Characteristics of leaders who are most successful at Ariadne Labs include: humility about the limits of one’s own expertise and experience, intellectual curiosity and agility, openness and generosity, self discipline, and service orientation.

To apply:

Please send a cover letter, CV, and the contact information of three references to:

Kit Nichols, Director of Talent Development at CMOsearch@ariadnelabs.org

Ariadne Labs is a joint center for health systems innovation at Brigham and Women’s Hospital and the Harvard T.H. Chan School of Public Health. Our mission is to create scalable solutions that deliver better care at critical moments in people’s lives, everywhere. Better care means better health outcomes, lower costs, and reduced suffering. Critical means solving health systems failures that have major impact, typically touching people by the millions. Ariadne Labs currently has programs in the areas of childbirth, surgery, end-of-life, and primary health care.

We are looking for a research assistant II to join the Serious Illness Care Program at Ariadne Labs, a program dedicated to improving the quality of advance care planning conversations between clinicians and patients with serious illness. Our program is currently developing and testing a system of implementation to spread our intervention. The research assistant will work with project managers, clinicians, implementation scientists, and subject matter and training experts to further the team’s research strategy.

The role will ensure critical deliverables adhere to project timelines. Key responsibilities include: conducting literature reviews, stakeholder engagements, case studies, surveys, facilitating the development of grant proposals, and facilitating other research related activities. He/she may conduct basic analyses of qualitative and quantitative data, or work with methodologists for advanced analyses.

The candidate must possess strong analytical and organizational skills. He/she must have time management skills and the ability to work independently. He/she must demonstrate excellent communication skills, both verbal and in writing. Interpersonal skills are also essential, i.e. an ability to interact effectively with colleagues and partners at all levels (including research and clinical professionals), He/she must demonstrate the ability to proactively identify and improve projects and processes.

Projects in the Serious Illness Program are highly visible and salient to policy. They have the potential to produce significant academic products and policy relevant recommendations to policymakers, foundations, and federal agencies. The Research Assistant II may have multiple opportunities to participate in publications.

This position is funded through June 15, 2019 with the option of renewal.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Assists in the development and adaptation of project plans, timelines, and deliverables
• Supports the project manager in tracking and monitoring all project related issues
• Assists in the design of experiments and tests;
• Collects project data, acquiring it through observation, structured interviews, library research, data processing methods, or other research methods;
• Records and/or codes data according to project requirements and established protocols;
• Assist/participate in data analysis, interpretation and presentation of results;
• Actively participate in dissemination work including scientific writing of manuscripts, reports, abstracts and development of project-related presentations
• Support the development and preparation of grant proposals and templates
• Makes periodic reports of project status to supervisor or other research team personnel;
• Performs clerical duties incidental to research tasks;
• May process orders or invoices, or undertake other clerical and simple accounting duties under the direction of administrative personnel.
• Provide other support to the Serious Illness Care Program as identified by the Project Manager, Program Manager, and Program Director

QUALIFICATIONS:

• BS or BA (or equivalent) required; preferably in related field (e.g. public health, health economics, etc.)
• A minimum of 1-2 years work experience required. Experience with scientific or case writing, prior clinical, public health, or implementation research experience is preferred.
• Experience with literature searches and/or scientific writing.
• Prior experience with manuscript and/or grant writing and preparation
• Familiarity with qualitative methods
• Strong critical appraisal skills, quantitative skills, effective communication, and exceptional organizational skills are essential
• Ability to work as a member of a matrix team

SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:

• Familiarity with medical topics and research methodology is essential
• Ability to work independently, prioritizing issues and recognizing when they need to be escalated
• Ability to effectively present ideas and information in a variety of formats to a wide range of audiences, including senior leaders and senior clinicians
• Enthusiasm for learning new concepts and working with new tools and sources of information
• Attention to detail
• English proficiency is required
• Interest in clinical research focused on improving care and reducing suffering
• Familiarity with the Google information environment is valuable (e.g. Google Docs, Google Sheets, Google Drive, etc.)

To apply or for more information please click here.

Ariadne Labs is a joint center for health systems innovation at Brigham and Women’s Hospital (BWH) and Harvard T.H. Chan School of Public Health under the leadership of Dr. Atul Gawande. Our goal is to drive scalable solutions for better care at critical moments in people’s lives everywhere. Better care means better health outcomes, lower costs, and more actual caring. Critical means solving health systems failures that have major impact, typically touching people by the millions. Our core values for our staff include: respect for, and development of our entire team, effective and efficient teamwork, and pursuit of excellence in all activities.

This role sits on our operations/administration team, which provides coordinated, high-touch customer service to an organization of 80+ people, often on tight timelines. The team’s work is fast-paced and collaborative, and this person will work with minimal supervision. Teamwork, flexibility, attention to detail and a “roll up your sleeves” mindset are necessities.

Proactive, enthusiastic and detail oriented, the Operations Coordinator performs a variety of complex managerial and administrative duties at Ariadne Labs. S/he assists key leaders and teams with all organizational and administrative support needs and provides management support of facilities, systems, and events.

Typical duties include:

• Coordinate Ariadne Labs’ facilities needs, including coordinate any expansion and renovation of office space; scope other real estate options by meeting with realtors and keeping on top of inventory and pricing in local market; provide regular updates and analysis on space and seating planning projections to Executive Team and others as needed.
• Oversee organization-wide implementations and maintenance of systems and databases, for example Google Apps for Education, Salesforce, and Adaptive Insights, as well as offer user support when necessary.
• Manage and delegate administrative support staff and distribution of office-wide support needs; provide research support; prepare presentations; provide coverage and assistance for other coordinators and staff assistants during vacations and peak times.
• Lead team meetings including the Monthly Operations meeting and weekly HR/Operations meeting
• Manage The Thread, Ariadne’s intranet, including design, formatting, and content updates; coordinate and create internal communications through our intranet, display monitors, and formal email correspondence regarding organizational matters, including by not limited to personnel activities, office events, and guideline/policy updates.
• Organize and plan internal and external events, such as office retreats, lectures, social events, etc.
• Triage and route IT requests to the appropriate Harvard and BWH departments and track and monitor as appropriate.
• Manage and track office inventories of equipment and supplies, manage relationships with vendors, and analyze cost-effective decisions.
• Gather and analyze spending information to create operations budgets and costs and regularly review and monitor actual expenses.

Basic Qualifications

• 3+ years of related work experience required; a combination of education and experience may be considered.

Additional Qualifications

• Proven competency with MS Office required. Exposure to the Google Apps environment strongly preferred.
• Experience with Salesforce preferred.
• Ability to prioritize work in an environment with multiple and conflicting interests.
• Ability to work independently with minimal supervision.
• Ability to handle complex and confidential information with discretion.
• Excellent interpersonal and communication skills required.

To apply or for more information please visit  Harvard’s Recruitment Management System ASPIRE and search Auto Req ID 42338BR.

Ariadne Labs is a joint center for health systems innovation at Brigham and Women’s Hospital and the Harvard T.H. Chan School of Public Health. Our goal is to drive scalable solutions for better care at critical moments in people’s lives everywhere. Better care means better health outcomes, lower costs, and more actual caring. Critical means solving health systems failures that have major impact, typically touching people by the millions. Ariadne Labs currently has research programs in the areas of childbirth, surgery, palliative care and primary health care.

The Financial and Budget Administrator will independently perform complex financial administration including budget development, financial analysis, and consultation. Provide recommendations for the use of financial resources.

Core duties:

• Perform financial operations that may include payroll, accounting, accounts payable/receivable, procurement, research administration etc.
• Develop, forecast, and administer complex budgets
• Verify budgets, identify, analyze and resolve discrepancies
• Perform financial analysis and modeling to forecast revenue, expenses, and income
• Develop and design financial reports for management
• Provide technical advice and problem resolution for a school/unit financial community on financial administration
• May provide training to clients and staff
• Provide management with recommendations in the development of financial policies
• Ensure financial compliance with University policies and procedures and applicable legal rules and regulations

The Financial and Budget Administrator will be vital in supporting the efficient and seamless financial operations of Ariadne Labs, an 80 person research and innovation center with annual budget of $25M split between two parent institutions. The Financial and Budget Administrator will guide financial decision making by establishing and monitoring policies and procedures and reporting for Ariadne Lab’s financial data Consolidation and Budgeting cloud-based software, Adaptive Insights.

The Financial and Budget Administrator will have primary responsibility for annual, multi-year and ad-hoc budget management and financial reporting functions including, but not limited to, the following:

• Taking the lead in the preparation of the consolidated, multi-year budgeting for both unrestricted and grant funds at Harvard and BWH
• Designing and managing the annual department and organization-wide budgeting process
• Making forecasts and projections, budget versus actual reporting, and development of ad-hoc reports, statements and presentations within the Adaptive System and Microsoft applications using Adaptive’s Office Connect
• Preparing monthly and quarterly Ariadne-wide and cost center financial reporting and analysis
• Meeting with leadership and cost center managers to review budget versus actuals and key discussion points, and making strategic recommendations on updates to financial projections
• Analyzing expenditure and revenue trends and identifying issues that require management review
• Ensuring data integrity through regular review and reconciliation of financial data, formulas and financial statements
• Proposing and implementing processes to support data accuracy in Adaptive Insights
• Preparing adjustments, reconciliations and journal vouchers as needed to accurately record expenditures, salary, and grant-related effort
• In response to needs of programs, Grant Managers, and user departments, designing and rolling out financial reporting templates, dashboards and tools
• Developing training and reference materials, and designing and delivering training to staff and faculty for Adaptive Insights, as well as Harvard and Brigham financial policy
• Monitoring gift expense, revenue, and fund balances and analyzing organization risks and spending trends
• Serving as primary liaison with budget system vendor – keeping informed of software updates and additional functionality and revising system settings and processes as needed; communicating changes to users, recommending add-on products, and troubleshooting errors
• Other duties as required

The successful candidate will be an effective communicator, advocating for and creating streamlined financial processes while maintaining effective controls, and will have strong finance and data analysis skills and knowledge.

Basic qualifications:

• Bachelor’s degree or equivalent work experience required
• Minimum of 5 years’ relevant work experience

Additional qualifications:

• MBA, or Master’s Degree in Finance or Accounting strongly preferred.
• Experience in budget management, particularly in a non-profit setting, preferred.
• Experience in fund accounting, particularly with grants and/or research administration preferred.
• Intermediate to Advanced-level Excel skills preferred.
• Experience with financial systems and data query tools preferred.
• Working knowledge of advanced financial administration principles preferred.
• Strong quantitative and financial reporting skills (required) preferred.
• Experience with Adaptive Insights preferred.
• Strong attention to detail, time management and organizational skills preferred.
• Effective written communication, oral communication and presentation skills preferred.
• Experience with collaborating effectively with all levels of staff; demonstrated team player preferred.

To apply or for more information please visit  Harvard’s Recruitment Management System ASPIRE and search Auto Req ID 42596BR

Ariadne Labs is a joint center for health systems innovation at Brigham and Women’s Hospital and the Harvard T.H. Chan School of Public Health. Our goal is to drive scalable solutions for better care at critical moments in people’s lives everywhere. Better care means better health outcomes, lower costs, and more actual caring. Critical means solving health systems failures that have major impact, typically touching people by the millions. Ariadne Labs currently has research programs in the areas of childbirth, surgery, palliative care, and primary health care.

The Primary Health Care (PHC) portfolio at Ariadne Labs consists of various projects, including the PHC Performance Initiative (PHCPI) project which aims to catalyze improvement in PHC in low and middle-income countries through more and better measurement, country engagement and effective knowledge management.   In addition, the PHC team is working along with Qualis Health to co-lead the development of a new Joint Learning Network collaborative on health care service delivery, focused on promoting and strengthening the central role of primary health care within a People-Centered Integrated Care (PCIC) strategy, including the convening of two international workshops and the co-creation of a global knowledge product.   The PHC portfolio is a growing one, with several other projects in the pipeline.

The Primary Health Care (PHC) Project Coordinator will be a member of the Ariadne Labs’ PHC team which includes physicians, researchers and program managers.  The PHC Project Coordinator will be supervised by the Program Manager, but will work closely with others on the team including  the Primary Health Care Director, the PHC Research Specialist and PHC Research Assistant. The Project Coordinator will perform and coordinate a range of program support activities and tasks within the PHC portfolio including general support to the PHC portfolio and administrative activities.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Project Coordination and General Administration

• Assist with the development and maintenance of program materials, including data collection tools, tracking systems, databases, and presentations
• Assist with the development of project work plans, timelines, and reports to funders
• Act as the point of contact for all program inquiries through the website and create and update content for program website
• Assist with the logistics, documentation, and organization of applying for grants.
• Support Project Manager with team records to assure compliance
• Maintain contact information for a large network of external collaborators, partners, and project stakeholders
• Maintain filing systems, including version control and organization of program knowledge management system

Travel Coordination and Scheduling

• Assist with the planning of large meetings (domestic and international) including coordinating with hotels, venues, catering, and booking and coordinating travel for guests
• Coordinate meetings and conference calls, including scheduling, preparing meeting materials and taking meeting minutes
• Provide general administrative support to the team including coordination of team travel in the US and abroad, reimbursements, expense reports, and corporate cards.
• Coordinate the PHC Program Director’s schedule and provide calendar support, including review of calendar for accuracy/conflicts, confirming meetings with external guests (time/date/location), and coordination of other meetings requested by the PHC team  

Other

• Targeted literature searches on PHC topics as needed
• Provide other support to PHC projects as identified by the Program Manager

QUALIFICATIONS:

• BS or BA preferred with relevant coursework (e.g. public health)
• 1-2 years work experience preferred
• Travel coordination, preferably international experience

SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:

• Strong organizational skills
• Strong written and verbal communication skills
• Experience with or willingness to learn Google business products (Drive, Docs, Sheets, Calendar)
• Ability to learn project content quickly
• Ability to take direction and complete tasks as scoped on deadline
• Ability to work in a matrix structured environment and be part of cross functional teams
• Comfortable working on multiple projects at one time
• Comfortable taking initiative in a dynamic, fast moving environment
• Professional demeanor, team player with a sense of humor

Competencies

• Attention to detail
• Strong communication
• Flexible and reliable
• Collaboration and Teaming

To apply or for more information please click here.