Careers

Ariadne Labs is a joint center for health systems innovation at Brigham and Women’s Hospital and the Harvard T.H. Chan School of Public Health. Our goal is to drive scalable solutions for better care at critical moments in people’s lives everywhere. Better care means better health outcomes, lower costs, and more actual caring. Critical means solving health systems failures that have major impact, typically touching people by the millions. Ariadne Labs currently has research programs in the areas of childbirth, surgery, palliative care, and primary health care.

The Delivery Decisions Initiative at Ariadne Labs words to ensure families can receive childbirth care that is reliably safe, supportive, and empowering. Our work draws from a broad range of expertise, and combines applied science, systems engineering, and strategic social advocacy to drive impact . Our goal is to ensure every woman delivers her baby with the right care at the right time.

The Delivery Decisions portfolio includes the Team Birth Project, which is working with hundreds of clinicians to impact tens of thousands of deliveries across the United States by ensuring birthing families, nurses, and delivering providers are working together as high performing teams. We have additional projects working with architects, start-ups, and software developers to engineer systems that support sound clinical decision-making. We collaborate with a broad range of stakeholders across the world.

The Delivery Decisions Associate Director will help lead the Ariadne Labs’ Delivery Decisions team which includes clinicians, scientists, program managers, employed research assistants, fellows, and graduate students. Reporting to the Director of Delivery Decisions, the Associate Director will serve as a strategic thought partner for the Director and the team, and will have primary responsibility for executing scientific projects.

When determined by the Director, the Associate Director will also represent the Program and the Director in meetings within Ariadne Labs and with external partners. The Associate Director will also support the team in identifying and applying for additional investment to support ongoing and new projects.

Candidates interested in simultaneously pursuing academic appointments at Harvard University or serving in part time (20%) clinical activities are welcome to apply, however, this is not a requirement.

Principal Duties and Responsibilities:

• Serve as strategic thought partner to the Director and the team and be able to articulate and represent  strategy to internal and external partners.
• Oversee research activity of team, taking responsibility for quality assurance of research process and products
• Apply his/her own significant knowledge and experience from childbirth discipline to contribute to shaping the current and future trajectory of the portfolio at Ariadne Labs
• Contribute content and technical expertise to team deliverables including reports, presentations, websites, concept notes, grants, and manuscripts or journal articles.  
• Serve as supervisor and/or mentor to fellows and other staff, providing technical direction and timely feedback on deliverables.
• In close collaboration with the Program Director and the Program Manager, leverage all team members and platforms to establish and effectively carry out the goals and objectives of the projects and activities in the portfolio.
• In close collaboration with the Director, support and maintain strong relationship with all partners organization staff and external stakeholders to ensure the organizational goals and interests are achieved on time and with quality.
• Represent Ariadne organization and the program to the public, stakeholders and partners as directed by Director
• Support all other work as needed and indicated by the Program Director.

Qualifications:

• Doctoral and/or advanced clinical degree including but not limited to MD, PhD, RN, Sc.D or CNM
• At least of 5 years of work experience, not including clinical training or post-doctoral fellowships  
• If pursuing a joint clinical position, must plan to commit at least 80% time to administrative and research responsibilities at Ariadne Labs
• Demonstrated record of academic research and publications.

Skills & Abilities

• Proven ability as an excellent writer and synthesizer of information
• Proven ability to build confidence among investors, including individual donors and foundations
• Experience designing and testing new clinical processes
• Experience managing and supporting others
• Experience delivering care locally while retaining an ability to think nationally and globally about healthcare and improvement with  a reputation for clinical and academic excellence
• Skilled at building and maintaining positive working relationships at all levels within organizations as well as externally with partners
• Team-player who can work collaboratively with multidisciplinary colleagues and partners on large, complex initiatives
• Excellent ability to multitask, prioritize, and recognize when concerns need to be escalated in a fast-paced environment
• Ability to link across clinical, service delivery, and policy domains

Competencies

• Attention to detail
• Analytical, critical thinker with ability to synthesize and organize complex ideas and information
• Strong interpersonal and verbal communication skills in English, including presenting ideas and results
• Flexible and reliable
• Collaboration and teamwork
• Ability to communicate the Program’s priorities with diplomacy and confidence to a range of audiences.
• Quantitative or qualitative research skills

To apply please submit a cover letter and CV to: people@ariadnelabs.org

Ariadne Labs seeks a Director of Implementation to accelerate implementation of the solutions we create to improve the quality of healthcare people across the United States and abroad receive at the most critical moments of their lives.

Ariadne Labs is a joint center for health systems innovation at Brigham and Women’s Hospital and the Harvard T.H. Chan School of Public Health located in Boston, MA.  Our goal is to drive scalable solutions for better care at critical moments in people’s lives everywhere. Better care means better health outcomes, lower costs, and more actual caring. Critical means solving health systems failures that have major impact, typically touching people by the millions. Ariadne Labs currently has research programs in the areas of childbirth, surgery, palliative care, and primary health care.

The Organization. Founded in 2012, Ariadne Labs is a joint center for health systems innovation at Brigham & Women’s Hospital and the Harvard T. H. Chan School of Public Health. Our mission is to design, test, and spread scalable solutions for better care at the most critical moments in people’s lives everywhere. Our work has produced simple interventions to enable better care in childbirth, surgical care, primary care, and the end of life, and is already achieving enormous impact nationally and internationally. We are growing rapidly as a result – from 15 staff and researchers in 2012 to over 85 professionals and twenty projects across half a dozen countries today.

The Implementation platform is one of three platforms that are each envisioned as a center of expertise, providing thought leadership and project guidance at every stage of work (research and intervention design, testing, and spread) of healthcare system innovation. The platforms are responsible for:

• Creating a community of expertise, both within Ariadne Labs and through external networks, to support the work of the organization
• Providing mentoring and supervision to enhance progress of projects across the Arc (research, intervention design, testing, and spread) and ensure quality of work at every stage
• Fostering learning and growth within the organization
• Establishing and spreading ideas and best practices among projects, the Ariadne Labs community, and the broader health care world

The Implementation Platform focuses on:

• Partnering with all Ariadne Labs project teams to design and build implementation, dissemination, and sustainability strategies for their solutions;
• Leveraging the experience of social change movements and best practices in behavior change to further improve Ariadne’s approach and incorporate it into our work across all programs;
• Incorporating expertise in high reliability and re-design efforts to achieve successful implementations of Ariadne’s innovations;
• Integrating principles of quality improvement and implementation science in all Ariadne work, including through consultation, providing input and direct capacity for disseminating advances in implementation and improvement science both internally and externally;
• Offering strategy and expertise in coaching, course development, simulation and other educational techniques, such as curricula, speakers bureau, etc. to encourage successful uptake;
• Establishing and using readiness assessment tools as a foundational approach to our implementation strategy; using a readiness assessment and creating a strategy for implementation partners based on readiness evaluation
• Developing standard implementation toolkits and partnering with the projects to tailor the toolkit to each solution;
• Establishing, building, and maintaining a network of partners to further extend Ariadne’s implementation arm;
• Building a network of resources and expertise both internally and externally, such that the Implementation Platform is the expert for dissemination and implementation and can be the contact for external resources;
• Strengthening day-to-day mentoring for fellows and junior faculty who are designing or carrying out implementation work;
• Supporting scientific manuscript writing and fostering Ariadne’s ability to significantly increase our output and quality of scientific papers;
• Fostering the ability of project teams to significantly increase the output and quality of federal and non-federal grants and contracts for implementation projects;
• Insuring appropriate ethics and scientific integrity standards in our implementation research and implementation work.

The Role. Reporting to the Chief Medical Officer, the Director of Implementation leads the implementation and dissemination of Ariadne’s solutions and tools around the world in close partnership with the program teams who developed the solutions. Leading a team of six and growing it as appropriate, the Director is  responsible for creating and executing the strategy that will result in the Ariadne Labs’ solutions and products reaching the greatest number of patients, through broad scale implementation. The Director is a senior leader in the Ariadne Labs community, and is expected to serve as a resource to the organization generally around issues of implementation. The Director will lead and build the team to:

• Develop a strategic plan in partnership with each Ariadne Labs program to drive large scale adoption of Ariadne’s ideas and innovations. These strategies include thinking about and planning for implementation effectiveness and scalability at every stage of solution development from design to testing to spread;
• In partnership with the Ariadne Labs fundraising and grant writing team, create a strategy to  support of implementation (through grants, contracts, philanthropy)
• Provide expertise in implementation to internal and external stakeholders including change management, behavior change, Improvement Science, education and coaching and workflow redesign to facilitate the diffusion of innovations.
• Provide the resources  critical to the success of effective implementations and large-scale adoption of solutions, such as: top notch educational courses, online resources for trainers, coaching for health system partners, community-building for practitioners, communications materials, useful websites and resources, etc.
• Articulate the Ariadne Labs strategy and approach to implementation and make dissemination clearer, easier, and more effective for our project teams;
• Determine metrics by which to measure successful spread of Ariadne solutions and products and coordinate the management of the data collection to track and report these results;
• Enable and develop effective strategic partnerships with a growing  community of implementation partners – including governments, NGOs, health care systems, private industry;
• Ensure Implementation Platform contribution to robust client relationship management system across Ariadne Labs to harness the growth of our wider Ariadne Labs community as potential platforms for spread and collaboration;
• Ensure Implementation Platform contribution to an organization wide repository of lessons learned and best practices and institutionalize our reach/framework for spread.

Primary Duties and Responsibilities:

• Collaborate with internal stakeholders and external clients/customers on high priority strategic initiatives related to implementation and scale/spread;
• Collaborate with each program team throughout the solution’s life cycle to develop an implementation and long-term scale/spread strategy for the solution;
• Develop potential strategic options/solutions in detail (including key criteria development for options analysis and decision-making), and plan for and manage key portions of the related project through a typical life cycle involving: gap analyses, options development and analyses, high-level and detailed design and implementation planning, actual implementation (including proactive risk and issue management), budget/cost management, as well as performance management tracking where needed;
• Support broader standing strategic planning and execution efforts for the organization and its immediate and longer-term priorities related to spread;
• Identify interest and geographic clusters and programmatic elements that further Ariadne Labs’ mission and goals to drive impact.

This is an outstanding opportunity for a professional with demonstrated strategic and operational leadership in a rapid growth environment, particularly in healthcare, research and development, or other professional services environments. This individual will have a proven track record of guiding and monitoring a portfolio of implementation projects; building a team and external network to support the work; leading and creatively solving problems at both the individual project and portfolio levels; and leading teams to seek and adopt solutions to complex process challenges while carrying out pioneering work as part of complex academic medical and research institutions.

Required Skills:     

• Demonstrated leadership skills, initiative, and commitment to organizational excellence
• Experience and confidence in external facing roles to lead implementation projects
• Ability to design and build a team, with systems and networks to support the work;
• Strong problem solving skills, including ability to proactively identify and correct problems;
• Strong interpersonal skills and collaborative nature; able to give and receive feedback
• Attention to detail and accuracy;
• Excellent organizational and time management skills;
• High ethical standards and ability to maintain confidentiality;
• Ability to be flexible, manage under pressure, and maintain sense of humor.
• Committed to the professional and leadership development of self and supervisees
• Action-oriented, an excellent listener, and thoughtful communicator with an ability to  communicate effectively across all levels of an organization from entry-level staff to organization executives and in both technical and non-technical, business languages.

Preferred Qualifications

The ideal candidate is a mission-driven, seasoned leader with institution building, experience, as well as a demonstrable track record of of taking programs and ideas to scale using effective implementation strategies in healthcare, NGO’s, global health organizations, or related environments. Furthermore, the ideal candidate has a substantial history of successfully establishing and maintaining collaborative relationships with experts in wide ranging fields, as well as a demonstrated ability to lead and develop leaders and to motivate and coach teams.

• 10 + years of experience in implementing and scaling practical healthcare solutions for complex challenges in a collaborative manner across multiple stakeholders (i.e., partners, customers, government leaders);
• Experience working in the healthcare space with diverse stakeholders;
• Well-versed in industry leading practices for strategic planning and execution, portfolio / program / project management, and change management;
• Comfortable with providers and health systems roles, work flows and redesign efforts within complex health care institutions;
• Ability to travel as needed domestically and internationally to represent our implementation efforts to the wider community;
• Masters-level degree required; terminal degree preferred.

If candidates qualify for an academic appointment, a secondary vetting process through the relevant BWH department and/or Harvard Medical School will be required.

 Our Values

 Our core values are:

• Respect for the Ariadne Labs mission, our community, each other, and ourselves;
• Stewardship of our work and resources;
• Pursuit of excellence, with a focus on continual improvement;
• A belief in a collaborative, multidisciplinary approach to our work;
• A commitment to meaningful diversity and inclusion in our work and in the Ariadne Labs community. respect for, and development of all our people
• Effective and efficient teamwork in all we do
• Pursuit of excellence in all activities.

Our way of doing this work is through:

• humility about the limits of one’s own expertise and experience
• intellectual curiosity
• agility
• self-discipline
• attention to detail
• willingness to roll up sleeves to get the job done

To apply:

Please submit CV, cover letter, and three references to:

People@ariadnelabs.org

Electronic submissions only

Ariadne Labs is a joint center for health systems innovation at Brigham and Women’s Hospital and the Harvard T.H. Chan School of Public Health. Our goal is to drive scalable solutions for better care at critical moments in people’s lives everywhere. Better care means better health outcomes, lower costs, and more actual caring. Critical means solving health systems failures that have major impact, typically touching people by the millions. Ariadne Labs currently has research programs in the areas of childbirth, surgery, palliative care, and primary health care.

The Delivery Decisions Initiative at Ariadne Labs words to ensure families can receive childbirth care that is reliably safe, supportive, and empowering. Our work draws from a broad range of expertise, and combines applied science, systems engineering, and strategic social advocacy to drive impact . Our goal is to ensure every woman delivers her baby with the right care at the right time.

The Delivery Decisions portfolio includes the Team Birth Project, which is working with hundreds of clinicians to impact tens of thousands of deliveries across the United States by ensuring birthing families, nurses, and delivering providers are working together as high performing teams. We have additional projects working with architects, start-ups, and software developers to engineer systems that support sound clinical decision-making. We collaborate with a broad range of stakeholders across the world.

The Delivery Decisions Associate Director will help lead the Ariadne Labs’ Delivery Decisions team which includes clinicians, scientists, program managers, employed research assistants, fellows, and graduate students. Reporting to the Director of Delivery Decisions, the Associate Director will serve as a strategic thought partner for the Director and the team, and will have primary responsibility for executing scientific projects.

When determined by the Director, the Associate Director will also represent the Program and the Director in meetings within Ariadne Labs and with external partners. The Associate Director will also support the team in identifying and applying for additional investment to support ongoing and new projects.

Candidates interested in simultaneously pursuing academic appointments at Harvard University or serving in part time (20%) clinical activities are welcome to apply, however, this is not a requirement.

Principal Duties and Responsibilities:

• Serve as strategic thought partner to the Director and the team and be able to articulate and represent  strategy to internal and external partners.
• Oversee research activity of team, taking responsibility for quality assurance of research process and products
• Apply his/her own significant knowledge and experience from childbirth discipline to contribute to shaping the current and future trajectory of the portfolio at Ariadne Labs
• Contribute content and technical expertise to team deliverables including reports, presentations, websites, concept notes, grants, and manuscripts or journal articles.  
• Serve as supervisor and/or mentor to fellows and other staff, providing technical direction and timely feedback on deliverables.
• In close collaboration with the Program Director and the Program Manager, leverage all team members and platforms to establish and effectively carry out the goals and objectives of the projects and activities in the portfolio.
• In close collaboration with the Director, support and maintain strong relationship with all partners organization staff and external stakeholders to ensure the organizational goals and interests are achieved on time and with quality.
• Represent Ariadne organization and the program to the public, stakeholders and partners as directed by Director
• Support all other work as needed and indicated by the Program Director.

Qualifications:

• Doctoral and/or advanced clinical degree including but not limited to MD, PhD, RN, Sc.D or CNM
• At least of 5 years of work experience, not including clinical training or post-doctoral fellowships  
• If pursuing a joint clinical position, must plan to commit at least 80% time to administrative and research responsibilities at Ariadne Labs
• Demonstrated record of academic research and publications.

Skills & Abilities

• Proven ability as an excellent writer and synthesizer of information
• Proven ability to build confidence among investors, including individual donors and foundations
• Experience designing and testing new clinical processes
• Experience managing and supporting others
• Experience delivering care locally while retaining an ability to think nationally and globally about healthcare and improvement with  a reputation for clinical and academic excellence
• Skilled at building and maintaining positive working relationships at all levels within organizations as well as externally with partners
• Team-player who can work collaboratively with multidisciplinary colleagues and partners on large, complex initiatives
• Excellent ability to multitask, prioritize, and recognize when concerns need to be escalated in a fast-paced environment
• Ability to link across clinical, service delivery, and policy domains

Competencies

• Attention to detail
• Analytical, critical thinker with ability to synthesize and organize complex ideas and information
• Strong interpersonal and verbal communication skills in English, including presenting ideas and results
• Flexible and reliable
• Collaboration and teamwork
• Ability to communicate the Program’s priorities with diplomacy and confidence to a range of audiences.
• Quantitative or qualitative research skills

To apply please submit a cover letter and CV to: people@ariadnelabs.org

Ariadne Labs seeks a Director of Implementation to accelerate implementation of the solutions we create to improve the quality of healthcare people across the United States and abroad receive at the most critical moments of their lives.

Ariadne Labs is a joint center for health systems innovation at Brigham and Women’s Hospital and the Harvard T.H. Chan School of Public Health located in Boston, MA.  Our goal is to drive scalable solutions for better care at critical moments in people’s lives everywhere. Better care means better health outcomes, lower costs, and more actual caring. Critical means solving health systems failures that have major impact, typically touching people by the millions. Ariadne Labs currently has research programs in the areas of childbirth, surgery, palliative care, and primary health care.

The Organization. Founded in 2012, Ariadne Labs is a joint center for health systems innovation at Brigham & Women’s Hospital and the Harvard T. H. Chan School of Public Health. Our mission is to design, test, and spread scalable solutions for better care at the most critical moments in people’s lives everywhere. Our work has produced simple interventions to enable better care in childbirth, surgical care, primary care, and the end of life, and is already achieving enormous impact nationally and internationally. We are growing rapidly as a result – from 15 staff and researchers in 2012 to over 85 professionals and twenty projects across half a dozen countries today.

The Implementation platform is one of three platforms that are each envisioned as a center of expertise, providing thought leadership and project guidance at every stage of work (research and intervention design, testing, and spread) of healthcare system innovation. The platforms are responsible for:

• Creating a community of expertise, both within Ariadne Labs and through external networks, to support the work of the organization
• Providing mentoring and supervision to enhance progress of projects across the Arc (research, intervention design, testing, and spread) and ensure quality of work at every stage
• Fostering learning and growth within the organization
• Establishing and spreading ideas and best practices among projects, the Ariadne Labs community, and the broader health care world

The Implementation Platform focuses on:

• Partnering with all Ariadne Labs project teams to design and build implementation, dissemination, and sustainability strategies for their solutions;
• Leveraging the experience of social change movements and best practices in behavior change to further improve Ariadne’s approach and incorporate it into our work across all programs;
• Incorporating expertise in high reliability and re-design efforts to achieve successful implementations of Ariadne’s innovations;
• Integrating principles of quality improvement and implementation science in all Ariadne work, including through consultation, providing input and direct capacity for disseminating advances in implementation and improvement science both internally and externally;
• Offering strategy and expertise in coaching, course development, simulation and other educational techniques, such as curricula, speakers bureau, etc. to encourage successful uptake;
• Establishing and using readiness assessment tools as a foundational approach to our implementation strategy; using a readiness assessment and creating a strategy for implementation partners based on readiness evaluation
• Developing standard implementation toolkits and partnering with the projects to tailor the toolkit to each solution;
• Establishing, building, and maintaining a network of partners to further extend Ariadne’s implementation arm;
• Building a network of resources and expertise both internally and externally, such that the Implementation Platform is the expert for dissemination and implementation and can be the contact for external resources;
• Strengthening day-to-day mentoring for fellows and junior faculty who are designing or carrying out implementation work;
• Supporting scientific manuscript writing and fostering Ariadne’s ability to significantly increase our output and quality of scientific papers;
• Fostering the ability of project teams to significantly increase the output and quality of federal and non-federal grants and contracts for implementation projects;
• Insuring appropriate ethics and scientific integrity standards in our implementation research and implementation work.

The Role. Reporting to the Chief Medical Officer, the Director of Implementation leads the implementation and dissemination of Ariadne’s solutions and tools around the world in close partnership with the program teams who developed the solutions. Leading a team of six and growing it as appropriate, the Director is  responsible for creating and executing the strategy that will result in the Ariadne Labs’ solutions and products reaching the greatest number of patients, through broad scale implementation. The Director is a senior leader in the Ariadne Labs community, and is expected to serve as a resource to the organization generally around issues of implementation. The Director will lead and build the team to:

• Develop a strategic plan in partnership with each Ariadne Labs program to drive large scale adoption of Ariadne’s ideas and innovations. These strategies include thinking about and planning for implementation effectiveness and scalability at every stage of solution development from design to testing to spread;
• In partnership with the Ariadne Labs fundraising and grant writing team, create a strategy to  support of implementation (through grants, contracts, philanthropy)
• Provide expertise in implementation to internal and external stakeholders including change management, behavior change, Improvement Science, education and coaching and workflow redesign to facilitate the diffusion of innovations.
• Provide the resources  critical to the success of effective implementations and large-scale adoption of solutions, such as: top notch educational courses, online resources for trainers, coaching for health system partners, community-building for practitioners, communications materials, useful websites and resources, etc.
• Articulate the Ariadne Labs strategy and approach to implementation and make dissemination clearer, easier, and more effective for our project teams;
• Determine metrics by which to measure successful spread of Ariadne solutions and products and coordinate the management of the data collection to track and report these results;
• Enable and develop effective strategic partnerships with a growing  community of implementation partners – including governments, NGOs, health care systems, private industry;
• Ensure Implementation Platform contribution to robust client relationship management system across Ariadne Labs to harness the growth of our wider Ariadne Labs community as potential platforms for spread and collaboration;
• Ensure Implementation Platform contribution to an organization wide repository of lessons learned and best practices and institutionalize our reach/framework for spread.

Primary Duties and Responsibilities:

• Collaborate with internal stakeholders and external clients/customers on high priority strategic initiatives related to implementation and scale/spread;
• Collaborate with each program team throughout the solution’s life cycle to develop an implementation and long-term scale/spread strategy for the solution;
• Develop potential strategic options/solutions in detail (including key criteria development for options analysis and decision-making), and plan for and manage key portions of the related project through a typical life cycle involving: gap analyses, options development and analyses, high-level and detailed design and implementation planning, actual implementation (including proactive risk and issue management), budget/cost management, as well as performance management tracking where needed;
• Support broader standing strategic planning and execution efforts for the organization and its immediate and longer-term priorities related to spread;
• Identify interest and geographic clusters and programmatic elements that further Ariadne Labs’ mission and goals to drive impact.

This is an outstanding opportunity for a professional with demonstrated strategic and operational leadership in a rapid growth environment, particularly in healthcare, research and development, or other professional services environments. This individual will have a proven track record of guiding and monitoring a portfolio of implementation projects; building a team and external network to support the work; leading and creatively solving problems at both the individual project and portfolio levels; and leading teams to seek and adopt solutions to complex process challenges while carrying out pioneering work as part of complex academic medical and research institutions.

Required Skills:     

• Demonstrated leadership skills, initiative, and commitment to organizational excellence
• Experience and confidence in external facing roles to lead implementation projects
• Ability to design and build a team, with systems and networks to support the work;
• Strong problem solving skills, including ability to proactively identify and correct problems;
• Strong interpersonal skills and collaborative nature; able to give and receive feedback
• Attention to detail and accuracy;
• Excellent organizational and time management skills;
• High ethical standards and ability to maintain confidentiality;
• Ability to be flexible, manage under pressure, and maintain sense of humor.
• Committed to the professional and leadership development of self and supervisees
• Action-oriented, an excellent listener, and thoughtful communicator with an ability to  communicate effectively across all levels of an organization from entry-level staff to organization executives and in both technical and non-technical, business languages.

Preferred Qualifications

The ideal candidate is a mission-driven, seasoned leader with institution building, experience, as well as a demonstrable track record of of taking programs and ideas to scale using effective implementation strategies in healthcare, NGO’s, global health organizations, or related environments. Furthermore, the ideal candidate has a substantial history of successfully establishing and maintaining collaborative relationships with experts in wide ranging fields, as well as a demonstrated ability to lead and develop leaders and to motivate and coach teams.

• 10 + years of experience in implementing and scaling practical healthcare solutions for complex challenges in a collaborative manner across multiple stakeholders (i.e., partners, customers, government leaders);
• Experience working in the healthcare space with diverse stakeholders;
• Well-versed in industry leading practices for strategic planning and execution, portfolio / program / project management, and change management;
• Comfortable with providers and health systems roles, work flows and redesign efforts within complex health care institutions;
• Ability to travel as needed domestically and internationally to represent our implementation efforts to the wider community;
• Masters-level degree required; terminal degree preferred.

If candidates qualify for an academic appointment, a secondary vetting process through the relevant BWH department and/or Harvard Medical School will be required.

 Our Values

 Our core values are:

• Respect for the Ariadne Labs mission, our community, each other, and ourselves;
• Stewardship of our work and resources;
• Pursuit of excellence, with a focus on continual improvement;
• A belief in a collaborative, multidisciplinary approach to our work;
• A commitment to meaningful diversity and inclusion in our work and in the Ariadne Labs community. respect for, and development of all our people
• Effective and efficient teamwork in all we do
• Pursuit of excellence in all activities.

Our way of doing this work is through:

• humility about the limits of one’s own expertise and experience
• intellectual curiosity
• agility
• self-discipline
• attention to detail
• willingness to roll up sleeves to get the job done

To apply:

Please submit CV, cover letter, and three references to:

People@ariadnelabs.org

Electronic submissions only

Ariadne Labs is a joint center for health systems innovation at Brigham and Women’s Hospital and the Harvard T.H. Chan School of Public Health. Our goal is to drive scalable solutions for better care at critical moments in people’s lives everywhere. Better care means better health outcomes, lower costs, and more actual caring. Critical means solving health systems failures that have major impact, typically touching people by the millions. Ariadne Labs currently has research programs in the areas of childbirth, surgery, palliative care, and primary health care.

The Primary Health Care Program at Ariadne Labs is building the field of primary care research in order to develop strategies to improve health care systems around the world. Focusing our attention on the interaction between people who would like to use the system and providers of that care, we work to create clear language around what primary health care is and link it to a set of measurable outcomes and interventions. We aim to strengthen the five key functions of primary health care: first point of access, continuity, comprehensiveness, coordination, and patient-centeredness. The Primary Health Care (PHC) portfolio at Ariadne Labs consists of multiple projects, including the PHC Performance Initiative (PHCPI) project which aims to catalyze improvement in PHC in low and middle-income countries through more and better measurement, country engagement, and effective knowledge management. The PHC portfolio expanding rapidly, with active work in multiple countries around the globe, and several new projects launching in 2018.

The Primary Health Care (PHC) Project Coordinator will be a member of the Ariadne Labs’ PHC team which includes physicians, researchers, and program managers. The PHC Project Coordinator will be supervised by the Senior Program Manager, but will work closely with others on the team, including the Director and Associate Director. The Project Coordinator will be assigned to support 1-2 specific projects within the portfolio, but will perform and coordinate a range of program support activities and tasks as general support to the PHC portfolio and team.

Project Coordination:

• Assist with the development and maintenance of program materials, including data collection tools, project management tracking systems, knowledge management databases, and presentations
• Assist with the development of project work plans, timelines, and reports to funders
• Act as the point of contact for all program inquiries through the website and create and update content for program website
• Assist with the logistics, documentation, and organization of applying and reporting for grants
• Maintain contact information for a large network of external collaborators, partners, and project stakeholders
• Maintain filing systems, including version control and organization of program knowledge management system
• Assist with the planning of large meetings (domestic and international) including coordinating with hotels, venues, catering, and booking and coordinating travel for guests and team members and preparing meeting materials
• Coordinate meetings and conference calls, including scheduling, preparing meeting materials and taking meeting minutes
• Targeted literature searches on PHC topics as needed
• Provide other support to PHC projects as identified by the Senior Program Manager

Qualifications

• BS or BA required, with relevant coursework preferred (e.g. public health)
• 2+ years work experience as a project assistant, administrative assistant, or event coordinator required
• Travel coordination, preferably international experience preferred
• Professional demeanor, team player with a sense of humor
• Strong organizational skills
• Strong written and verbal communication skills, including an orientation to relationship building and management for both internal and external stakeholders
• Ability to learn project content quickly
• Ability to take direction and complete tasks as scoped on deadline
• Ability to work independently, including the skills to ask necessary clarifying questions, and quickly take responsibility for mistakes and make them right
• Ability to work in a matrix structured environment, and be part of cross functional teams
• Comfortable working on multiple projects at one time
• Comfortable taking initiative in a dynamic, fast moving environment
• Experience with or willingness to learn Google business products (Drive, Docs, Sheets, Calendar)

Ariadne Labs Values:

Respect for the Ariadne Labs mission, our community, each other, and ourselves;
Stewardship of our work and resources;
Pursuit of excellence, with a focus on continual improvement;
A belief in a collaborative, multidisciplinary approach to our work;
A commitment to meaningful diversity and inclusion in our work and in the Ariadne Labs community.

Characteristics of People Who Thrive at Ariadne Labs:
empathy
humility about the limits of one’s own expertise and experience
intellectual curiosity
agility
self-discipline
attention to detail
willingness to roll up sleeves to get the job done

To apply or for more information please click here.

Ariadne Labs is a joint center for health systems innovation at Brigham and Women’s Hospital and the Harvard T.H. Chan School of Public Health. Our goal is to drive scalable solutions for better care at critical moments in people’s lives everywhere. Better care means better health outcomes, lower costs, and more actual caring. Critical means solving health systems failures that have major impact, typically touching people by the millions.

The Project Manager, Science & Technology Platform (PM) is responsible for overseeing the Computer Science team, as well as the day-to-day coordination and overall management of project activities in the areas of data collection, analytics, computing, and database organization, including providing training to research staff, regulatory submissions, and coordinating communication with project leadership, staff, and regulatory authorities. The PM will be responsible for overseeing the team’s deliverables, identifying variances in the project plan and to develop contingency plans when necessary to keep project milestones on track. In addition, the PM will also directly manage three employees on the Computer Science team with the potential for future team growth.

The PM will work with faculty and staff at all levels throughout Ariadne Labs and with external stakeholders, will play a key role in shaping and implementing a new data strategy for Ariadne Labs, and will develop infrastructure, procedures, and tracking systems for project management. Project management responsibilities include scrum/agile methodologies, hiring and onboarding new staff, developing and maintaining workflows, and managing multiple projects and budgets simultaneously.

As part of the Labs’ matrix structure, the PM will sit on the Computer Sciences team within the Science & Technology platform and will work with research teams in a variety of health domains such as surgical safety, palliative care, safe childbirth, and primary healthcare. The PM will be supervised and supported by the Science and Technology Senior Manager.

Additional duties and responsibilities include, but are not limited to, the following:

• Day-to-day oversight and management of computer science staff, project deliverables and timelines
• Identify and coordinate new processes, system functionality, system changes, and enhancements to support clinical information, provide optimum productivity, and increase compliance with quality indicators
• Project planning, including:
  • understanding the project objectives
  • building a project plan, including timelines and deliverables, and agile methodologies that meet those objectives
  • revising and updating the tasks, timelines, and deliverables as appropriate
  • Managing, tracking, and updating the program budget
• Partner with computer scientists to collect requirements for product design and software enhancements
• Proactively identify risks, roadblocks, dependencies or other challenges to successful execution, and effectively drive resolution toward a successful release
• Collaborate closely with investigators to develop, design, and implement protocols, data collection procedures, and data use agreements
• Develop systems, tools, and infrastructure needed for projects, including staff training, regulatory submissions, event tracking and reporting, deviation and violation tracking and reporting, data collection tracking and reporting
• Provide team with technical expertise as well as recruit, hire and manage staff in support of the growing Science & Technology Platform. Meet regularly with staff and provide comprehensive annual performance reviews

Ariadne Labs

• Participate in Ariadne Labs’ organizational meetings, updates, and community building activities
• Communicate Ariadne Labs strategic and organizational updates to platform and team members, and communicate back to Ariadne Labs leadership on important issues affecting the Science & Technology Platform and platform members when appropriate
• Share learnings from the Science & Technology Platform across Ariadne Labs’ program and platform teams
• Model and reinforce Ariadne Labs’ values by serving as a steward of not only of the Science & Technology Platform, but of Ariadne’s overall mission and goals

To apply please visit the Harvard Careers Portal and search for Requisition 46184BR.

Ariadne Labs is a joint center for health systems innovation at Brigham and Women’s Hospital and the Harvard T.H. Chan School of Public Health. Our goal is to drive scalable solutions for better care at critical moments in people’s lives everywhere. Better care means better health outcomes, lower costs, and more actual caring. Critical means solving health systems failures that have major impact, typically touching people by the millions. Ariadne Labs currently has research programs in the areas of childbirth, surgery, palliative care, and primary health care.

At Ariadne Labs, the Senior Program Manager is a critical role for creating a scalable and sustainable global programs, responsible for ensuring that the work is delivered with excellence:  on time, on budget, on scope, and with a high level of quality. In partnership with the Program Director and the Senior Program Manager provides both strategic and day-to-day guidance and support to members of the program and project teams. The Senior Program Manager is responsible for creating an integrated and consistent view of the work for the program, across all of its individual projects and team members, and including providing updates to Ariadne Lab’s leadership on program progress and project health.  When the Program Director and / or Associate Director is not available, it is the responsibility of the Senior Program Manager to lead both the team and the work forward. In addition to oversight of an entire program portfolio, the Senior Program Manager frequently has primary responsibility for relationship management and critical deliverables related to 1-2 specific projects within the portfolio.

Senior Program Managers are considered senior representatives of Ariadne Labs, its mission and its values, both internally and externally. This position requires an individual who is skilled at working consistently and collaboratively within Ariadne Lab’s matrix organization to draw in the right expertise at the right time to support the work of the program, e.g. Revenue and Development, Finance, Communications, Innovation, Science & Technology, Implementation, and Talent Development.  This position also requires some travel (domestic and international), and an ability to develop and maintain senior level external relationships through in-person and remote communication. At Ariadne Labs, all project managers report into the Project Management function; the Senior Program Manager will report directly to the Director of Project Management.

Principal Duties and Responsibilities:

Program

• In collaboration with the Program Director, articulate a vision and strategy for the program that is understood within the program team, within Ariadne Labs, and with the relevant external partners and stakeholders
• Represent the program effectively internally and externally, including composing and delivering regular program communications
• Develop and maintain positive relationships with key internal stakeholders to effectively secure Ariadne Labs resources and support, including insight to inform significant program decisions
• Develop and reinforce strong communication channels within the team, and with the Director build and maintain a positive team culture
• Manage and develop junior team members, including providing guidance on projects where the Senior Program Manager is not deeply involved
• Identify potential barriers and opportunities for program and project work, solve problems as they arise, and escalate issues where appropriate to Ariadne Labs’ leadership
• Lead integrated program and project planning: annual program planning, alignment of program goals with project objectives, revising and updating of tasks, timelines, and deliverables as appropriate
• Manage revenue and grant generating activities for the program portfolio including: prioritization opportunities, proposal development and writing, resource coordination, and relationship cultivation
• Collaborate with the progra Grants Manager, to ensure program and project budgets are managed, tracked, and updated
• Ensure all work is undertaken in compliance with IRB and any other necessary ethics boards in collaboration with the CMO and / or Ariadne Labs’ ethics specialist

Ariadne Labs

• Participate in, and encourage team member participation in, Ariadne Labs’ organizational meetings, updates, and community building activities
• Communicate Ariadne Labs strategic and organizational updates to team members, and communicate back to Ariadne Labs leadership on important organizational issues affecting team members where appropriate
• Share learnings from the program with other Ariadne Labs program teams
• Model and reinforce Ariadne Labs’ values by serving as a steward of not only the program, but of Ariadne Labs’ overall mission and goals

Skills / Abilities / Competencies Required:

• Excellent project management skills with a demonstrated track record of delivering projects on time, on scope and on budget, preferably in a healthcare setting
• Ability to work productively in a matrix organization, accessing the right input from the right people at the right time
• Demonstrated ability to direct, manage and develop individual employees and small teams and identify mentorship and professional opportunities for junior employees
• Logical and rigorous thinker, able to integrate new information rapidly, comprehend large amounts of information, draw conclusions, and clearly communicate key findings
• Excellent verbal and written communications skills, including effective design and facilitation of meeting discussions
• Demonstrated ability to work collaboratively and effectively in partnership and in team settings with colleagues of varying backgrounds and expertise
• Effective relationship building skills with external partners, clients or customers

Qualifications:

• 5 – 10 years of program management or research coordination experience, including at least 3 years experience in managing multiple projects and people simultaneously
• Experience in a role requiring leadership and collaboration both within an organization and with external partners, as well as a demonstrated ability to work efficiently and diplomatically as part of a team effort
• Experience managing and mentoring junior team members, both individually and in small teams
• Bachelor’s degree required; advanced degree preferred
• Familiarity with Google Drive (e.g. Google docs, Google Sheets, etc.), Smartsheet, and other project management software tools preferred

Our Values:

• Respect for the Ariadne Labs mission, our community, each other, and ourselves;
• Stewardship of our work and resources;
• Pursuit of excellence, with a focus on continual improvement;
• A belief in a collaborative, multidisciplinary approach to our work;
• A commitment to meaningful diversity and inclusion in our work and in the Ariadne Labs community.

Characteristics of People Who Thrive at Ariadne Labs:

• empathy
• humility about the limits of one’s own expertise and experience
• intellectual curiosity
• agility
• self-discipline
• attention to detail
• willingness to roll up sleeves to get the job done

For more information or to apply click here.

Ariadne Labs is a joint center for health systems innovation at Brigham and Women’s Hospital and the Harvard T.H. Chan School of Public Health. Our goal is to drive scalable solutions for better care at critical moments in people’s lives everywhere. Better care means better health outcomes, lower costs, and more actual caring. Critical means solving health systems failures that have major impact, typically touching people by the millions. Ariadne Labs currently has research programs in the areas of childbirth, surgery, palliative care, and primary health care.

The vision of the Delivery Decisions Initiative at Ariadne Labs is to ensure families can receive childbirth care that is reliably safe, supportive, and empowering. Our work draws from a broad range of expertise, and combines applied science, systems engineering, and strategic social advocacy to drive impact. Our goal is to ensure every woman delivers her baby with the right care at the right time.

The Delivery Decisions portfolio includes the Team Birth Project, which is working with hundreds of clinicians to impact tens of thousands of deliveries across the United States by ensuring birthing families, nurses, and delivering providers are working together as high performing teams. We have additional projects working with architects, start-ups, and software developers to engineer systems that support sound clinical decision-making. We collaborate with a broad range of stakeholders across the world. The Delivery Decisions team includes the Director, an Associate Director, a Senior Program Manager, Associate Faculty, Research Analysts, Project Coordinator(s), post-doctoral fellows, and both graduate and undergraduate students.

Senior Program Managers are considered senior representatives of Ariadne Labs, its mission and its values, both internally and externally. This position requires an individual who is skilled at working consistently and collaboratively within Ariadne Lab’s matrix organization to draw in the right expertise at the right time to support the work of the program (i.e. – Revenue and Development, Finance, Communications, Innovation, Science & Technology, Implementation, and Talent Development. This position requires experience with developing and maintaining senior level external relationships through in-person and remote communication – as it is a critical piece of the role. Within the Ariadne Labs matrix organization, the Senior Program Manager will report directly to the Director of Project Management for guidance and management specific to their role, including annual performance reviews. The Senior Program Manager will also work in close partnership with the Director and Associate Director to provide leadership and management to the staff, will be accountable to Director for maintaining program budgets and timelines, and directly supervises 2 staff members – a Project Coordinator I and a Research Assistant III. The Delivery Decisions Director is ultimately responsible for all high-level decisions related to program strategy, scientific quality, external relations, budget, and staff workload, with the Senior Program Manager making significant contributions to those efforts.

At Ariadne Labs, the Senior Program Manager is a critical role for creating a scalable and sustainable program, responsible for ensuring that the work is delivered with excellence: on time, on budget, on scope, and with a high level of quality. In partnership with the Director and Associate Director, the Senior Program Manager provides both strategic and day-to-day guidance and support to members of the Delivery Decisions team. The Senior Program Manager is responsible for creating an integrated and consistent view of the work of the Delivery Decisions Initiative, across all of its individual projects and team members, including providing updates to Ariadne Lab’s leadership on program progress and project health.

Principal Duties and Responsibilities include, but are not limited to, the following:

Delivery Decisions:

• In collaboration with the Director of Delivery Decisions, articulate a vision and strategy for the Delivery Decisions Initiative that is understood within the Delivery Decisions team, within Ariadne Labs, and with the relevant external partners and stakeholders
• Represent the Delivery Decisions Initiative effectively internally and externally, including composing and delivering regular program communications
• Develop and reinforce strong communication channels within the team and with the Director to build and maintain a positive team culture
• Manage, coach, and develop junior team members, including providing guidance on projects where the Senior Program Manager is not deeply involved
• Identify potential barriers and opportunities for program and project work, solve problems as they arise, and escalate issues where appropriate to the Director or to Ariadne Lab’s leadership
• Lead integrated program and project planning: annual program planning, alignment of program goals with project objectives, revising and updating of tasks, timelines, and deliverables as appropriate
• Manage revenue and grant generating activities for the Delivery Decisions portfolio including: prioritization opportunities, proposal development and writing, resource coordination, and relationship cultivation
• Collaborate with the Delivery Decisions’ Grants Manager to ensure program and project budgets are managed, tracked, and updated
• Develop and maintain positive relationships with key internal stakeholders to effectively secure Ariadne resources and support, including insight to inform significant program decisions
• Ensure all work is undertaken in compliance with IRB and any other necessary ethics boards in collaboration with the CMO and / or Ariadne’s ethics specialist

Ariadne Labs:

• Participate in, and encourage team member participation in, Ariadne Labs’ organizational meetings, updates, and community building activities
• Communicate Ariadne strategic and organizational updates to team members, and communicate back to Ariadne leadership on important organizational issues affecting team members where appropriate
• Share learnings from the Delivery Decisions Initiative with other Ariadne program teams
• Model and reinforce Ariadne’s values by serving as a steward of not only the Delivery Decisions Initiative, but of Ariadne’s overall mission and goals

Basic Qualifications

Bachelor’s Degree required
5+ years of related experience required

Additional Qualifications

Master’s degree preferred
Experience in supervising or managing others strongly preferred
Experience in program management and/or research coordination experience, as well as experience in managing multiple projects and people simultaneously, preferred
Experience in a role requiring leadership and collaboration both within an organization and with external partners, as well as experience working efficiently and diplomatically as part of a team effort preferred
Experience managing and mentoring junior team members, both individually and in small teams preferred
Demonstrated interest in maternal health strongly preferred
Familiarity with Google Drive (i.e. – Google docs, Google Sheets, etc.), Smartsheet, and other project management software tools preferred
Excellent project management skills with a demonstrated track record of delivering projects on time, on scope and on budget (preferably in a healthcare setting) preferred
Experience working productively in a matrix organization, accessing the right input from the right people at the right time preferred
Experience directing, managing and developing individual employees and small teams and identifying mentorship and professional opportunities for junior employees preferred
Logical and rigorous thinker, with experience integrating new information rapidly, comprehending large amounts of information, drawing conclusions, and clearly communicating key findings preferred
Excellent verbal and written communications skills, including effective design and facilitation of meeting discussions preferred
Experience working collaboratively and effectively in partnership and in team settings with colleagues of varying backgrounds and expertise preferred
Effective relationship building skills with external partners, clients or customers preferred

To apply please visit the Harvard University Careers Portal and search “Requisition 46263BR”

The application for the 2018 Summer Internship Program has closed.  Please check our website for other opportunities that might interest you.