Shahed Alam, MD, MHS

President, Noora Health

Shahed is a Co-Founder and President at Noora Health. He focuses on overall strategy and operations of the design, impact, and implementation of Noora’s programs. He is interested in utilizing human centered design to help improve the health of populations. Apart from Noora, he has been involved in initiatives to serve the health rights of marginalized people from inmates in Baltimore city jails to low-socioeconomic children in Kolkata. He holds an MD from Stanford University and a BS in Biomedical Engineering and MHS in Public Health from Johns Hopkins University.


Jafet Arrieta, MD, MMSc

Project Director and Improvement Advisor, Institute for Healthcare Improvement

Jafet Arrieta, MD, MMSc, is a Project Director and Improvement Advisor for the Institute for Healthcare Improvement (IHI). She supports the development and implementation of quality improvement (QI) projects and teaches QI methods across Latin America and the United States. She has extensive experience in operational, oversight, management, and leadership roles within the areas of public health, quality improvement, and health systems strengthening. Jafet previously served as Improvement Advisor for the Latin American Consortium for Innovation, Quality and Safety in Healthcare (CLICSS), leading the implementation of two multi-country QI collaboratives aimed at improving patient safety in Latin American hospitals, and as Director of Operations for Partners In Health Mexico, helping establish a public-private partnership with the Ministry of Health of the state of Chiapas to improve access to high quality care in one of the most underserved regions of Mexico. She holds a Master of Medical Sciences in Global Health Delivery degree from Harvard Medical School, and is finishing a Doctor of Public Health degree at the Harvard T.H. Chan School of Public Health.


Katherine Shea Barrett, MPH

Policy Director for Care Delivery Transformation and Strategy at the Massachusetts Health Policy Commission

Katherine (Katie) Shea Barrett is the Policy Director for Care Delivery Transformation and Strategy at the Massachusetts Health Policy Commission (HPC). The HPC, established in 2012, is an independent state agency charged with monitoring health care spending growth in Massachusetts and providing data-driven policy recommendations regarding health care delivery and payment system reform. She is responsible for the agency’s work in supporting delivery system transformation through investment and evaluation design, certification programs, payment reform and policy development. Previously, she’s held roles at the Beth Israel Deaconess Care Organization, BCBSMA, the Massachusetts Executive Office of Health and Human Services and the Commonwealth Fund related to value-based payment design and implementation, quality measurement and disparities initiatives. She is passionate about ensuring access to high-quality health care for low-income residents of the Commonwealth. Katie holds both a BA and an MPH from Columbia University and lives in Walpole with her husband and two children.


Scott Berns, MD, MPH, FAAP

President and CEO, National Institute for Children’s Health Quality (NICHQ)

As President and CEO at the National Institute for Children’s Health Quality (NICHQ), Scott Berns leads initiatives aimed at driving change to improve children’s health. He has extensive experience working to enhance the health of children and families across academic, clinical, nonprofit and public health settings. Berns is a nationally recognized expert in quality improvement science and has published extensively. He is passionate about rapid quality improvement for child health, knowing that children’s health cannot wait the decades that change often takes. Berns is a board-certified pediatrician and pediatric emergency physician. He is a Clinical Professor of Pediatrics and Clinical Professor of Health Services, Policy and Practice at Brown University. He is also co-founder of The Progeria Research Foundation, and serves as its chairman of the board. Berns received his bachelor and medical degrees from Boston University and earned his masters of public health from Harvard University.


Madeleine Biondolillo, MD, MBA

Vice President, Quality & Safety, Premier, Inc

As a Vice President in Premier’s Performance Partners (consulting group) team, Dr. Biondolillo is responsible for strategic quality and population health initiatives to support members in value-based healthcare delivery improvement, and also oversees the 200+ hospital QUEST® national quality collaborative.

A physician executive with extensive management experience in clinical operations, population health, quality and safety, and performance improvement, Dr. Biondolillo has a proven track record of building long-term partnerships with providers and industry stakeholders in both public and private healthcare organizations. She previously served as Vice President of Population Health Management at the Connecticut Hospital Association where she directed the development and implementation of state and federal innovation efforts. Prior to that, at Beth Israel Deaconess Care Organization’s ACO she supported the development of population health strategy. Dr. Biondolillo served as CEO of Urban Medical Group, a large ambulatory practice affiliated with Beth Israel Deaconess Medical Center. As a former Associate Commissioner of the MA Department of Public Health overseeing quality and safety as well as policy development related to the ACA and state health reform, Dr. Biondolillo served as Principal Investigator on a $3M Ambulatory Quality and Safety grant from the Agency for Healthcare Research and Quality.

Dr. Biondolillo graduated from the Tufts University School of Medicine, and trained at MetroWest Medical Center and New England Medical Center in Boston. She practiced primary care medicine for over 15 years in hospital, ambulatory, and post-acute settings.


Mary Brindle, MD, MPH

Associate Department Head of Surgery, University of Calgary; Associate Professor of Surgery, University of Calgary; Director, EQuIS

Mary Brindle is a Canadian Health Systems researcher and runs a quality and safety research platform at The University of Calgary. She was a visiting scholar at Ariadne Labs and member of the Safe Surgery research group. She continues to collaborate closely with Ariadne, working to develop a pediatric-specific surgical checklist in partnership with the Pediatric Surgical Chiefs of Canada. Dr. Brindle is working with the surgical safety group to re-examine the performance of the surgical safety checklist in high-income countries to determine aspects that may need to be updated for best performance including an exploration of how debriefing can be used to improve system function within high performing environments.


Rachel Broudy, MD

Director of Healthcare Transformation, Full Frame Initiative

Rachel has spent her career in Geriatrics and currently is leading a research project to shift the orientation of care for frail elders from a disease and treatment model to a model of well-being that is based in local community supports. Previously, she was the Medical Director of two PACE programs: the Elder Service Plan at Cambridge Health Alliance and Mercy LIFE with Trinity Health in Western Massachusetts. As a PACE Medical Director she has gained extensive experience in program development, quality improvement and team-building. She also served as the Medical Director of the Senior Care Program at Cambridge Health Alliance, a post-acute and long-term care program. She completed her residency in Internal Medicine at Brigham and Women’s Hospital and is boarded in Internal Medicine and Hospice and Palliative Care. She completed the Faculty Scholars Program at the Geriatric Center of Excellence at Boston University and the American Association for Physician Leadership Institute.
Rachel is passionate about building a future where healthcare for frail elders is based on well-being; where our interventions integrate older people more fully into our communities; and our systems of care prioritize and encourage agency, social connection and sense of purpose.


Robyn Churchill, CNM, MSN

Clinical Director, Sexual, Reproductive, Maternal/Newborn Health (SRMNH), Clinton Health Access Initiative; Senior Advisor, Human Resources for Health (HRH), Clinton Health Access Initiative

Robyn Churchill provides strategic guidance to Clinton Health Access Initiative’s SRMNH, and HRH initiatives in multiple countries. She collaborated with Ariadne Labs Safe Childbirth Checklist team on a Zambian pilot program, integrating the Safe Childbirth Checklist into a systems mentoring program in rural health facilities. The program successfully demonstrated improved systems function (supplies, documentation and appropriate clinical behaviors) after mentoring on systems processes as well as checklist use. The Zambian Ministry of Health is now planning to scale up the Safe Childbirth Checklist across a full province.


Jonathan Clarke, MA (Cantab), MB BChir, MRCS, MPH, FRSA

Centre for Health Policy/Centre for Mathematics of Precision Healthcare, Imperial College London; Visiting Fellow, Onnela Lab, Harvard T.H. Chan School of Public Health

Jonathan Clarke’s research centers on the application of network analysis to high-dimensional routinely collected health care data. He investigates the interdependence of health care providers and predicts the safety and equity implications of changes in the structure and funding of health systems. He aims to understand the relationship between hospitals and communities, and in doing so facilitate the delivery of high quality specialist care at a local level.


James Colbert, MD

Senior Medical Director, Delivery System Innovation & Analytics, Blue Cross Blue Shield of Massachusetts

Dr. James Colbert, is Senior Medical Director in the division of Performance Measurement and Improvement at Blue Cross Blue Shield of Massachusetts (BCBSMA). In this role he serves as the clinical leader for provider analytics and provider performance support within BCBSMA. Dr. Colbert is an internal medicine physician and he continues to practice part-time as a hospitalist at Newton-Wellesley Hospital. Academically, he holds faculty appointments at Brigham and Women’s Hospital, Ariadne Labs, and Harvard Medical School.

Prior to joining BCBSMA, he served as the VP of Population Health for Benevera Health, a joint venture between Harvard Pilgrim Health Care and four health delivery systems in New Hampshire. Between 2015-2017 he was Senior Medical Director for Population Health at Verscend Technologies (formerly known as Verisk Health), and from 2014-2015 he served as a core faculty member of the Brookings Institution ACO Learning Network. He was the lead author of a 2014 Brookings Institution report entitled Adopting Accountable Care: An Implementation Guide for Physician Practices.

He received his bachelor’s degree from Harvard College and medical degree from Stanford University. He completed a primary care internal medicine residency at Brigham and Women’s Hospital as well as a fellowship in medical research and health policy at the New England Journal of Medicine. In 2015 he was selected by MedTech Boston as one of 40 healthcare innovators under age 40. He lives in Jamaica Plain, MA with his wife and daughter.


Mohammad Dar, MD

Medical Director for ACOs and MCOs, MassHealth

Mohammad Dar, MD (Modar) serves as the Medical Director for ACOs and MCOs at MassHealth, the combined program for Medicaid and CHIP in Massachusetts. In this role, he focuses on delivery system reforms that are bringing MassHealth into an Accountable Care Framework.

In previous roles, Mohammad has worked on implementation of the Affordable Care Act at the White House Office of Health Reform, and volunteered with public health initiatives in rural Uganda. He was also the founder and first President of the Student Association of Michigan. Mohammad graduated from the University of Michigan where he served as Student Body President, and the University of Michigan Medical School where he graduated in the top of his class. He completed his residency training at Harvard Medical School and Brigham and Women’s Hospital, from which he received the Resident Mentor and Golden Stethoscope awards. He is a practicing Internist at the Boston VA Healthcare System.


Susan DeSanto-Madeya, PhD, RN, CNS

Associate Clinical Professor, Connell School of Nursing, Boston College

Dr. Susan DeSanto-Madeya, is a PhD-prepared, advanced practice nurse. She is an Associate Clinical Professor in the William F. Connell School of Nursing (CSON) at Boston College (BC). She teaches Palliative Care in the CSON graduate programs, and has developed and implemented the Interdisciplinary Palliative Care Certificate program, the first interdisciplinary certificate program at Boston College. In 2016, Dr. DeSanto-Madeya was selected as a Cambia Foundation Sojourns Palliative Care Scholar Leader.

Dr. DeSanto-Madeya is a patient-family centered palliative care nurse researcher. Her research is focused on improving the quality of care and quality of life outcomes for individuals living with serious illness and their family caregivers across the healthcare continuum. Her research interests and current work in palliative and end-of-life care have evolved from over 20 years of clinical experiences working with adult populations in a variety of settings from the intensive care unit to the community. Her work through direct patient/family care and research with varying populations has demonstrated that physical, psychological, social, and spiritual pain, distress, and suffering negatively influence patients’ and family’s quality of life, and that quality of life in the dying process can be enhanced through early assessment and intervention. As an educator of graduate nursing students in the palliative care specialty program and the adult-geriatric advanced practice, an advanced practice nurse with End-of-Life Nurse Educator Consortium training, and as a nurse researcher, she has focused her efforts on improving the quality of life and care for persons living with serious illness and their families across the illness continuum from diagnosis through death.


Susan Wolf Ditkoff, MBA

Partner and Co-Head of the Philanthropy Practice at The Bridgespan Group

Susan Wolf Ditkoff is a partner and co-head of the Philanthropy Practice at The Bridgespan Group. Since 2001, she has advised philanthropists leading planning and design teams with leaders who are implementing large-scale social change initiatives. She has been a long-standing advocate for solutions that engage and are owned by the people and communities they are intended to benefit, and identifying and dismantling the many tentacles of structural racism embedded in our current systems. In addition to advising clients, recent authored publications include: When Philanthropy Meets Advocacy (Stanford Social Innovation Review 2018) and Audacious Philanthropy (Harvard Business Review 2017, Forbes India, the Chronicle of Philanthropy, and 15-casebook compendium). Selected interviews and podcasts include: Philanthropy and Advocacy in a Democracy (Business of Giving with Denver Fredrick podcast 2018); A Field Guide to Audacious Philanthropy (Fast Company 2017); Successful Social Change Takes Patience (TinySpark with Amy Costello podcast 2017); Audacious Philanthropy (Bloomberg Radio 2017); Large-Scale Social Impact Requires Decades-Long Effort (Philanthropy News Digest 2017); The Art of Saying No as a Philanthropist (New York Times 2016).

Outside of Bridgespan, Susan has been an elected local official for ten years, most recently as chairman of her town’s school board and co-chair of a ~$200m building project. She was formerly a Vice President of the Harvard Business School Alumni Board of Directors; Co-President, HBS Social Enterprise Alumni Association; Leadership Coach in the HBS Executive Education program; the Co-Founder of the HBS Social Venture Competition, and Visiting Lab Fellow, Edmund J. Safra Center for Ethics at Harvard. Before 2000 she helped launch new subsidiary of Merck & Co. which doubled in its first three years to more than $1 billion in revenue; was a financial analyst and nonprofit fellow with McKinsey & Co.; and a bilingual public school classroom paraprofessional. She graduated from Yale (BA in Linguistics, thesis on bilingual education and training in anthropological ethnography) and Harvard (MBA).


Edith Elliott

CEO, Noora Health

Edith Elliott is the co-founder and CEO of Noora Health, an organization that unleashes the power of patients and their family members by training them with skills to tremendously improve clinical outcomes, provide care and save lives. Edith believes that everyone, everywhere deserves the agency and human dignity associated with access to high quality healthcare. With a background in global health research, program implementation, design thinking and a passion for meeting users where they are, Edith recognizes that the best solutions are often the most simple and overlooked ones. Prior to NooraHealth, Edith worked first at The Aspen Institute and then at Population Services International focusing on contractible disease prevention efforts. She has her BA in International Relations from Tufts University, her MA in International Policy and Global Health from Stanford University. Edith is an Ashoka Fellow, a Rainer Arnhold Fellow with the Mulago Foundation, a Draper Richards Kaplan Foundation Fellow, and a 2015 Echoing Green Fellow. In 2016, Noora Health was recognized by Fast Company as one of the 50 Most Innovative Companies in the World, and #2 in India.


Shira Fischer, MD, PhD

Physician Researcher, RAND Corporation

Shira Fischer’s research for the RAND Corporation focuses on health information technology research and policy. Her current work includes data integration of housing and medical for patients with HIV; exploring the factors that contribute to health information technology use in general and telehealth specifically; and how technology can improve medication safety. She is also interested in data visualization of health data for both patients and providers. Dr. Fischer holds an MD and a PhD in Clinical and Population Health Research and completed a clinical informatics fellowship at Beth Israel Deaconess Medical Center and Harvard Medical School.


Ashveena Gajeelee

Fellow, Global Access in Action, Berkman Klein Center for Internet & Society at Harvard University

Ashveena is a public policy specialist with experience in government, regulatory affairs and negotiation. She manages GAiA’s projects which focus on global public health challenges facing the world’s most vulnerable populations. She has worked in several governmental ministries in her home country of Mauritius including Agriculture, Prime Minister’s Office and Environment. Her regulatory background stems from her strong experience of implementing international norms and standards in Sub-Saharan African countries in the aftermath of the financial crisis. She was most recently the advisor to the Minister of Finance and Economic Development. Ashveena has a strong research interest in how regulatory policy impact access to medicine and the use of technology in healthcare. Ashveena holds a Bachelor of Science in Microbiology and Biochemistry at Rhodes University, a MPA from Ecole Nationale d’Administration (ENA), France and a dual master from the Harvard Kennedy School of Government (MPA) and the Graduate Institute of Geneva (International Affairs).


Shaan Gandhi, MD, MBA

Dr. Gandhi is a Principal at Longwood Fund, where he creates and invests in science-based companies that develop novel solutions for major medical problems. Prior to Longwood, he was an attending hospitalist at the Massachusetts General Hospital, where he also trained as a resident physician in internal medicine. He previously held an investing role at Excel Venture Management, where he evaluated early-stage biopharmaceutical and healthcare IT investments, an operating role at Wellable, where he helped to build a mobile corporate wellness startup as its Chief Medical Officer, and consulting roles at McKinsey & Company and the TriZetto Corporation. He holds an M.D. from Harvard Medical School, an M.B.A. from Harvard Business School, where he was a Baker Scholar, a D.Phil. in medical oncology from the University of Oxford where he was a Rhodes Scholar, and a B.S. with honors in biochemistry from Case Western Reserve University. He is the Secretary/Treasurer of the Suffolk District Medical Society, the professional medical society of Boston, and is a past trustee of the Massachusetts Medical Society and Boston Medical Library.


Esteban Gershanik, MD, MPH, MMSc, FAAP, FHM

Associate Physician, Brigham & Women’s Hospital; Instructor, Harvard Medical School

Esteban is a physician in Internal Medicine and Pediatrics with a background in health systems management, public health, and informatics. He recently served as CIO, Health Informatics Director, and Regional Medical Consultant for the Louisiana Department of Health advancing and leading multiple Medicaid and public health initiatives around policy, data, and health information technology. Previously, he was Medical Director for the Hospital Medicine Units at Brigham and Women’s Hospital, Partners eCare Process Care and Redesign Clinician, and a core member of the AHRQ-funded Patient Safety Learning Lab developing and enhancing patient-centered and provider tools to enhance patient safety and quality care. Esteban is passionate about partnering with patients, providers, systems, and public/private communities in turning healthcare challenges into opportunities for innovation in improving care delivery.


Jim Glasheen, PhD

Executive Vice Chancellor, Innovation and Business Development, UMass Medical School

Jim Glasheen, PhD, is the executive vice chancellor for innovation and business development at UMass Medical School, a position in which he leads a comprehensive and strategic approach to strengthening the scope and impact of the medical school’s biomedical research enterprise, which currently exceeds $250 million in annual external funding; and leveraging the commercialization of the IP portfolio through alliances, collaborations, agreements and partnerships with new and established life sciences partners.

Dr. Glasheen was previously a general partner at Technology Partners, a venture capital fund in California. Companies in which he was an investor and/or board member include Cadence Pharmaceuticals (CADX then acquired by Mallinckrodt), Revance Therapeutics (RVNC), Iomai (IOMI then acquired by Intercell), Incline Therapeutics (acquired by The Medicines Company), Transcend Medical (acquired by Novartis), Vision 5 (acquired by Allergan), Corcept (CORT), and Elcelyx (private).

Glasheen is also the co-founder and co-chairman of the ConsumerMed, a nonprofit organization focused on patient-centered health. Prior to his venture career, he was a consultant with McKinsey and Company and was a leader within their pharmaceuticals and medical products practice.

He is a graduate of Duke University and Harvard University, where he earned a PhD in biology. He completed by a postdoctoral fellowship at the University of California Berkeley.


Jennifer Goldsmith, MS, MEd

Director of Administration, Division of Global Health Equity, Brigham & Women’s Hospital

Jennifer Goldsmith is responsible for overseeing research, education, programs, and administration within the Brigham & Women’s Hospital Division of Global Health Equity. In this role, she collaborates with faculty from Partners In Health and the Department of Global Health and Social Medicine at Harvard Medical School to expand programs and grant support related to the Division’s mission of reducing disparities in disease burden and improving care both domestically and globally. Ms. Goldsmith also supports health equity efforts within the BWH Department of Medicine and co-teaches courses on global health project management at the BU School of Public Health and Tufts University.


Nance Goldstein, MSc, PhD, ACC

Resident Scholar, Brandeis University WSRC; Principal, Working Wisely Group

Nance Goldstein’s research focuses on the emerging demands on physicians to lead innovation and change, capacities that medical training and experience do not train for or encourage. A leadership coach and trainer, she works with physicians and clinicians to take leadership to improve care at the same time that they enhance their experience of medicine. Leaders need more self-awareness and tolerance for conflict, confusion and complexity than previously. Learning this takes time, practice, mistakes and support. She aims to create scalable ways to gain deep competence.

Her programs, webinars (Boston Children’s Hospital, Beth Israel Deaconess HC, Massachusetts Medical Society, AMWA, etc.) and writing offer accessible evidence-based strategies to solve current challenges.Take Charge of Your Practice identifies critical elements for leading innovation. Also Choose Different: Physicians Reduce Burnout Symptoms to Enjoy Medicine Again and How to Make your 20somethings Happier, So You All Pull Together. In her podcast Finding Me in Medicine Again – conversations with physicians – will focus on challenging leadership moments and the ways they solved them.


Bob Gramling, MD, DSc

Holly & Bob Miller Chair in Palliative Medicine, Division Chief of Palliative Medicine, Department of Family Medicine at the University of Vermont

Bob Gramling, M.D., D.Sc.is the Holly & Bob Miller Chair in Palliative Medicine and Division Chief of Palliative Medicine in the Department of Family Medicine at the University of Vermont. Bob and his team are implementing the Serious Illness Care Program at multiple sites within the University of Vermont Health Network (much of Vermont and Adirondack region of New York). Bob’s research focuses on prognosis & decision-making conversations in serious illness care settings, most recently focused on developing Natural Language Processing and Machine Learning approaches for automating communication measurement. He has authored more than 85 publications and received research funding from the National Institutes of Health, the National Palliative Care Research Center, the Greenwall Bioethics Foundation and the American Cancer Society. Bob received his undergraduate degree from Colby College, his Doctor of Medicine from Dartmouth Medical School, and his Doctor of Science (Epidemiology) from Boston University School of Public Health.


Tamryn Gray, PhD, RN

Tamryn Gray, PhD, RN is a Postdoctoral Research Fellow in Psychosocial Oncology and Palliative Care at Dana-Farber Cancer Institute and Harvard Medical School. Dr. Gray engages in health services research to improve outcomes for patients with serious illness and their caregivers across the care continuum. With clinical expertise in hematology and oncology, she is particularly interested in developing solutions that address health systems and policy in palliative care, disparities, and care transitions. Dr. Gray holds bachelor’s degree and master’s degrees from the University of North Carolina at Chapel Hill and a PhD from the Johns Hopkins University where she was a Robert Wood Johnson Foundation Scholar.


Alexander Hannenberg, MD*

Chief Quality Officer, American Society of Anesthesiologists; Clinical Professor of Anesthesiology, Tufts University School of Medicine; Founding Board Member, Lifebox USA

Alex Hannenberg plays a key role in the Safe Surgery Program at Ariadne Labs. He has been co-investigator on a project designing a toolkit to improve implementation of operating room crisis checklists and is principal investigator on a Spark project designing new, more accessible approaches to team training. Dr. Hannenberg is a past president of the American Society of Anesthesiologists where he led the development of physician quality measures in anesthesiology and critical care for the American Medical Association Physician Consortium for Performance Improvement.


Lisa Hirschhorn, MD, MPH*

Professor, Departments of Medical Social Sciences and Psychiatry and Behavioral Health, Feinberg School of Medicine, Northwestern University

Lisa Hirschhorn is an expert in implementation and improvement science methods which she uses to study and improve implementation of interventions targeting inequities in quality and outcomes of care. Prior to her moving to Northwestern she ed the Implementation and improvement Platform at Ariadne Labs working across the programs including BetterBirth, Safe Surgery and Serious Illness. She continues to work with the PHC team at Ariadne Labs to develop better measurement and improvement in primary care in low and middle income countries. Her other current work includes monitoring and evaluation and studying interventions to improve access, utilization, quality and outcomes of prevention and care in the United States and internationally including Rwanda, Liberia and Kenya.


Sarah Hosein, MSc

Director, Strategy Implementation, Brigham and Women’s Hospital

Sarah has worked in a range of operations and transformation roles in Hospitals across the UK, USA and Sierra Leone. Currently, as Director of Strategy Implementation at Brigham and Women’s Hospital, Sarah works with clinical teams in developing new and innovative approaches to improve patient flow, quality and safety. She has worked across four NHS Hospitals in London including King’s College Children’s Hospital, in addition to Boston Medical Center. At King’s College London’s Center for Global Health, Sarah oversaw efforts to build hospital management capacity across Sierra Leone’s health system. Sarah is passionate about the delivery of large scale operational change in Hospitals, developing implementation frameworks and discussing the importance of understanding differing management practices across healthcare organizations globally.


Lindsay Hunt, MEd

Director of Systems Transformation, Harvard Medical School Center for Primary Care

Lindsay Hunt, MEd, is the Director of Systems Transformation with the Harvard Medical School Center for Primary Care. In this role, Lindsay is responsible for the overall management of the Center’s Systems Transformation portfolio, including the HRSA-funded Advancing Teams in Community Health Program, the Primary Care Improvement Network and the Medical Director Leadership Institute. She is an executive adviser to the new MassHealth-funded learning community for community health workers and peer specialists, led by the Massachusetts Association of Community Health Workers (MACHW). She is on the National Advisory Board for the Rush University Medical Center’s Center for Health and Social Care Integration (CHaSCI). Prior to joining the Center for Primary Care Lindsay worked for nine years at the Institute for Healthcare Improvement where she led a variety of internal and external improvement projects including the development of IHI’s first internal leadership development program. She also helped to launch The Conversation Project, a national campaign to promote end-of-life conversations. Lindsay holds a Masters of Education with a focus on Adult and Organizational Learning from Northeastern University and a Bachelors of Arts from Cornell University.


Leonard Kabongo, MD, MPH, MSc Global Health

Chief Medical Officer at Gobabis District Hospital, Ministry of Health, Namibia

Leonard Kabongo is a quality improvement champion. Through his work, collaborations between Gobabis Hospital, Ariadne Labs in Boston, Royal Hobart Hospital in Tasmania, University of Namibia School of Medicine and the Global Health Community at HSPH were established. Quality improvement projects in anesthesia, surgery, obstetric, and primary health care at Gobabis District were coordinated and supported through this collaborative. As a result, 3 papers were published in peer reviewed journals: British Medical Journal, Anesthesia & Analgesia and International Journal of Integrated Care.
His vision and enthusiasm is to research more and promote scalable and sustainable healthcare interventions which are adaptable in any setting.


Hakim Lakhani, MS, BE

Director of Process Improvement, Dana-Farber Cancer Institute

Hakim Lakhani is the Director of Process Improvement at Dana-Farber Cancer Institute. He is an Industrial and Management Engineer with a focus on health systems improvement. Mr. Lakhani is passionate about quality and process improvement in health care and has worked in Canada and the US, in the areas of strategy development and implementation, quality and process improvement and analytics and reporting. Mr. Lakhani has worked in acute care academic health sciences centers, rehabilitation, long term care, outpatient and community care, government agencies as well as in management consulting organizations. At Dana-Farber Cancer Institute, he is leading the team focusing on Systems Improvement through the application of  System Safety, Human Factors, and Process Improvement principles. Mr. Lakhani is passionate about application of systems engineering, analytics, and human factors approaches to solve patient safety and efficiency problems within health care organizations.


Bhavna Lall, MD, MPH, MPA

Instructor of Medicine, Harvard Medical School; Hospitalist, Beth Israel Deaconess Medical Center

Dr. Bhavna Lall is an internal medicine physician with a diverse background in global public health, medicine, and public administration. Prior to medical school, her work positions included healthcare consulting in the private sector, manager and senior manager positions in non-profits working with the Global AIDS Program under Centers for Disease Control cooperative agreements/funding in Botswana, Zimbabwe, and India on lab strengthening, as well as providing technical assistance for HIV/AIDS Programs in the Caribbean region and Botswana. She also completed an internship in the Dept. of HIV/AIDS at WHO in Geneva while in medical school. Bhavna Lall completed her internal medicine residency at Yale-New Haven Hospital in 2011. She was a Yale Global Health scholar and worked in Kampala, Uganda at Mulago Hospital on the infectious disease wards in 2011. In 2011, she began working at Brigham and Women’s and Faulkner Hospital as a primary care physician and precepted residents at the Brigham and Women’s Jen Center for Primary Care. Following this, she became an internal medicine hospitalist at the Massachusetts General Hospital during which time she also completed a Master in Public Administration at the Harvard Kennedy School of Government in 2014. She joined the Peace Corps as a Medical Officer at their headquarters office in Washington, DC in 2015 and was also on temporary duty as a medical officer in Bangkok, Thailand during July 2015. She returned to Boston in 2016 and joined as an internal medicine hospitalist at Beth Israel Deaconess Medical Center and Instructor of Medicine at Harvard Medical School. Currently, she is an Associate Medical Director in Global Patient Safety Evaluation in gastroenterology at Takeda Pharmaceuticals. She continues to also work as a internal medicine hospitalist at BIDMC. Bhavna has a strong interest in bridging gaps between public health and medicine, low cost diagnostics in global health, access to care issues, and addressing global public health challenges.


Peter K Lindenauer, MD, MSc

Assistant Dean for Population Health, Director of the Institute for Healthcare Delivery and Population Science, and Professor of Medicine at the University of Massachusetts Medical School – Baystate; Professor of Quantitative Health Sciences, University of Massachusetts Medical School

Peter K. Lindenauer, MD, MSc, is Assistant Dean for Population Health, Director of the Institute for Healthcare Delivery and Population Science, and Professor of Medicine at the University of Massachusetts Medical School – Baystate, and Professor of Quantitative Health Sciences at the University of Massachusetts Medical School.  A hospitalist, and founding Board member of the Society of Hospital Medicine, his research focuses on the implementation and evaluation of interventions to improve care delivery, and on using routinely collected data to evaluate the effectiveness of alternative treatments and care strategies. His research is supported by grants from the National Heart Lung and Blood Institute, and the Agency for Healthcare Research and Quality. He is the author of more than 200 peer-reviewed papers, which have appeared in the New England Journal of Medicine, JAMA, Annals of Internal Medicine, and leading general medicine and subspecialty journals. Dr Lindenauer is a graduate of the University of Chicago, the University of Pennsylvania School of Medicine, and the London School of Economics and Political Science, and completed a residency and chief residency in internal medicine at the University of California San Francisco.


John Loughnane, MD

Chief of Innovation at Commonwealth Care Alliance and Winter Street Ventures

John Loughnane, MD serves as Chief of Innovation at Commonwealth Care Alliance (CCA) and Winter Street Ventures (WSV). A nationally recognized thought leader in the care of dual-eligible patients, his work is focused on improving quality of care and access by leveraging the IoT and voice-first technology to create medically connected homes. While at CCA, he has spearheaded several care delivery interventions including the Mobile Integrated Health/Community Paramedicine Program, CCA’s Inpatient Medical Service at Boston Medical Center, and Life Choices End of Life Program. He is a graduate of the University of Massachusetts Medical School and completed a family practice residency at the University of Washington, Seattle. He is board certified in Family Medicine, Palliative Care and Hospice Medicine and continues to practice as a hospitalist as part of CCA’s Complex Care Service at Boston Medical Center.


Shruthi Mahalingaiah, MD, MS

Assistant Professor of Obstetrics and Gynecology, Boston University Medical Campu

Dr. Shruthi Mahalingaiah is a physician-scientist and holds academic appointments in the departments of Obstetrics and Gynecology, Epidemiology, and Physiology/Biophysics at Boston University Medical Campus and School of Public Health. Dr. Mahalingaiah’s research group focuses on the impact of environmental factors and reproductive health in women across the life course. Her current research focuses on ovulation and menstruation disorders, such as polycystic ovary syndrome (PCOS) incidence, as a marker of long term health risks such as diabetes, obesity, abnormal cholesterol profiles, and cardiovascular disease. She has developed an online platform for the study of menstrual disorders (http://sites.bu.edu/pcos) which aims to be a model for global cohort establishment. Her lab is developing an interface to merge with mobile health applications to develop early prediction and track disease progression.


Sarah Bliss Matousek, PhD, MPH

Consultant, Day Health Strategies; Adjunct Faculty Member, Metropolitan College, Boston University

Sarah Bliss Matousek joined Day Health Strategies (DHS) in late 2014 where she has led the development and launch of a private exchange advisory service, building on DHS’s expertise in health insurance exchanges.  She has also developed a maturity model to evaluate the capabilities of health insurance exchanges – she is currently using this to aid with sustainability planning for a public exchange.  Other client work includes supporting strategic planning and using a change management framework to help implement a large-scale transformation at a provider organization. Dr. Matousek holds an adjunct faculty position at Boston University’s Metropolitan College teaching graduate level courses with a focus on the US health care system and current health reform issues. In addition, she co-leads ongoing global health research with a Boston-based team working remotely on a surgical navigation and outcomes program in rural Haiti.  


Marcus McKinney, D.Min, LPC

Vice President and Chief Health Equity Officer, Trinity Health New England; Director, Curtis D. Robinson Center for Health Equity; Assistant Professor of Psychiatry, University of Connecticut School of Medicine

Marcus McKinney collaborates with the Ariadne Labs to expand knowledge and best practices of the Serious Illness Conversation Guide to Spanish speaking families at St. Francis Hospital. This work includes focus groups, guide development, and training for providers in a diverse urban acute care clinic. In his role as Director of Curtis D. Robinson Center for Health Equity, Mr. McKinney helps bring together programs and initiatives that impact health equity across the hospital system.


Laura Myers, MD

CRICO Fellow, Lawrence Center for Quality/Safety, Massachusetts General Hospital; Division of Pulmonary/Critical Care, Massachusetts General Hospital

Laura is a pulmonary/critical care physician at MGH and is currently finishing the Harvard quality/safety fellowship funded by its malpractice insurer Controlled Risk Insurance Company (CRICO). She completed her MPH at the Harvard School of Public Health in August 2018. As a patient safety expert, she studies outcomes related to patient safety and would like to become a grant-funded health services researcher. Examples of projects she is working on involve delivery of non-invasive ventilation outside of the intensive care unit (ICU), strategies to prevent patient harm related to trainees being involved in care and real-time monitoring of adverse events in the ICU.


Rocco Orlando, MD

Senior Vice President and Chief Medical Officer, Hartford HealthCare

Rocco Orlando III, MD, is senior vice president and chief medical officer for Hartford HealthCare, the premier health care network in Connecticut with more than 18,000 employees and $2.4 billion in net revenue. Hartford HealthCare is Connecticut’s only truly integrated health care system. The system offers the full continuum of care with six-acute care hospitals, the state’s only air ambulance service, behavioral health and rehabilitation services, a large physician group and clinical integration organization, skilled-nursing and visiting-nurse services, a laboratory system that spans the state, and a number of services for seniors, including senior living facilities. The first chief medical officer for Hartford HealthCare, Dr. Orlando directs and assists Hartford HealthCare clinical staffs in their efforts to achieve national pre-eminence in patient quality and safety and in creating seamless care coordination across the entire network.

Dr. Orlando is a general surgeon who has been on the medical staff of Hartford Hospital for more than 25 years. Throughout his time at Hartford Hospital, he has held various leadership positions, including president of the medical staff and member of the board of directors. Dr. Orlando is responsible for quality and safety, medical affairs, clinical informatics, and risk management at Hartford HealthCare, including co-managing Hartford HealthCare’s captive professional liability company. Dr. Orlando has a national reputation for research and clinical excellence and has delivered more than 100 medical presentations internationally and across the United States. He has written more than 50 medical publications, abstracts and book chapters.


Hilary Placzek, PhD, MPH

Director of Evaluation Partnerships, Health Leads

Dr. Placzek loves studying and measuring the impact of health interventions at scale. She is a research epidemiologist by training, and is currently the Director of Evaluation at Health Leads. There, she is the principal investigator of work which integrates social determinants of health data into the evaluation portfolio. The goal of this work is to confirm the value case that addressing social resource needs in addition to medical needs is crucial to improving a patient’s health status. Her methodological training includes Harvard Medical School, Massachusetts Department of Public Health, University of Massachusetts Medical School, and Boston University School of Public Health. Dr. Placzek has a PhD in Clinical and Population Health Research from the University of Massachusetts Medical School, a MPH in Global Health/Epidemiology from Boston University School of Public Health, and a BA in French and Chemistry from Colgate University in Hamilton, NY.


Cherie Lynn Ramirez, PhD

Lecturer in Biochemistry and Center for Excellence in Teaching Science, Technology, Engineering, & Mathematics (STEM) Faculty Fellow, Simmons College

Cherie Lynn Ramirez is a faculty member in the Chemistry and Physics Department at Simmons College, where she teaches courses in biochemistry and public health. She earned her PhD in genetics at Harvard studying site-specific nucleases and their applications in genome engineering. She completed her post-doctoral training at the Harvard T. H. Chan School of Public Health and has held appointments at the Harvard Global Health Institute and the Global Health Education and Learning Incubator at Harvard University, where she led faculty, graduate, and post-doctoral professional development activities related to global health teaching across Harvard University. Among her current research projects are studying institutional mechanisms that promote healthy workplaces and improving access to medicines as a Collaborator of Global Access in Action (GAiA), a project of the Berkman Klein Center for Internet & Society at Harvard University.


Jennifer Reidy, MD, MS, FAAHPM

Chief of the Division of Palliative Care, UMass Memorial Health Care; Associate Professor, University of Massachusetts Medical School

Jennifer Reidy, MD, MS, FAAHPM, is Chief of the Division of Palliative Care at UMass Memorial Health Care, and Associate Professor at the University of Massachusetts Medical School.

Dr. Reidy has a master’s degree in journalism from the Columbia University School of Journalism, and formerly worked as a newspaper reporter. She is passionate about language and relationships in medicine. She has developed innovative curricula to teach goals-of-care conversations with patient actors at UMass Medical School, which has become mandatory training for internal medicine and neurology residents, as well as 4th-year medical students.

Dr. Reidy is currently working as physician leader on a statewide initiative of Massachusetts’ medical schools to train students in serious illness conversations as a graduation requirement.

Dr. Reidy is a UMass Quality Scholar, and has led interdisciplinary teams to engage patients and clinicians in advance care planning and create better systems to manage pain in hospitalized patients.


Amie Shao, MArch

Principal, MASS Design Group; Adjunct Faculty, Northeastern University School of Architecture

Amie Shao directs MASS Design Group’s research work, focusing on health infrastructure planning, design, and evaluation. She coordinated the production of National Health Infrastructure Standards for the Liberian Ministry of Health and has been involved in the design and evaluation of healthcare facilities in Haiti, Africa, and the United States. Amie has worked on projects with Cincinnati Children’s Hospital, studying the spatial needs of children with Cerebral Palsy, and more recently with Neel Shah and his team at Ariadne Labs on the Impact of Design on Clinical Care in Childbirth. In addition to guiding community engagement for MASS’s built projects, she has also managed a range of research initiatives funded by the Robert Wood Johnson Foundation, the Academy of Architecture for Health Foundation, The Atlantic Philanthropies, and the S. D. Bechtel Jr. Foundation, aimed at understanding the impact of the built environment on individual and community health, and creating tools to inform and guide designers, administrators, and policymakers.


Sara Singer, PhD, MBA

Implementation Research Director of Safe Surgery 2015, Ariadne Labs; Professor of Health Care Management and Policy, Harvard T.H. Chan School of Public Health

Sara Singer serves as the Implementation Research Director for Ariadne Labs’ Safe Surgery 2015 program. She works as a co-investigator with collaborators to develop and analyze measurement and monitoring instruments for several projects including Safe Surgery 2015, Agency for Healthcare Research and Quality’s Safety Program for Ambulatory Surgery, and Does Better Management Save Lives?


Karthik Sivashanker, MD

Assistant Professor of Psychiatry, Boston University School of Medicine; Staff Consultation-liaison Psychiatrist, VA Boston Healthcare

Dr. Karthik Sivashanker is an Assistant Professor of Psychiatry at the Boston University School of Medicine and currently serves as a staff consultation-liaison psychiatrist and innovation specialist in VA Boston Healthcare. He is also a second-year fellow in the HMS fellowship for Patient Safety and Quality. Dr. Sivashanker has conducted research in various domains, including a one-year Fulbright Fellowship in Venezuela studying the vertical transmission of HIV-AIDS in rural mountain communities. He has written or published on topics, including: quality and safety, opioid use disorders, schizophrenia, ketamine treatment, and cyberbullying. His current interests include quality and systems improvement, addiction psychiatry, and the diffusion of innovation. He is developing a safety net for incidental lung nodules, a system-wide training for unconscious bias and racism, a virtual assistant to reduce opioid misuse in chronic pain patients, and a new program (MIT-Catalyst) that brings together researchers from MIT and the VA.


Greg Snyder, MD

Greg Snyder is a senior Internal Medicine resident at the Brigham & Women’s Hospital, and current MBA candidate at Harvard Business School. He will practice hospital medicine in Boston at Newtown-Wellesley Hospital, focusing on quality improvement, patient navigation across transitions of care, and care delivery redesign. Having worked on startup ventures in medical education and digital health, he has helped identify technologies that allow physicians to amplify their care to improve the patient experience. Greg has explored his own experience as a patient in at TED talk and has advocated for doctors with personal perspectives on illness and the patient journey. Prior to medical school at Thomas Jefferson University, where he fostered innovation and design thinking initiatives in medical education, Greg worked for a public health non-profit in Guatemala that advocated for female empowerment in reproductive health. After business school and clinical training, Greg plans to contribute to healthcare startups that employ evidence-based, data-driven approaches to expanding care management and empowering the patient-provider relationship.


Steve Spear, DBA, MS, MS

MIT Sloan School Senior Lecturer; Senior Fellow, IHI

Steve Spear, DBA, MS, MS is a MIT Sloan School Senior Lecturer, Senior Fellow at IHI, author of The High Velocity Edge, and principal of HVE LLC. His work focuses on accelerating learning dynamics within organizations so they know better faster what to do and how to do it. This has been informed and tested in practice in multiple “verticals” including heavy industry, high tech design, biopharm R&D, healthcare delivery and other social services, Army equipping and Navy readiness.

High velocity learning concepts became the basis of the Alcoa Business System—which led to 100s of millions in recurring savings, the Pittsburgh Regional Healthcare Initiatives “Perfecting Patient Care System”—credited with sharp reductions in complications like MRSA and CLABs, Pratt & Whitney’s “Engineering Standard Work”—which when piloted led to winning the engine contract for the Joint Strike Fighter, the operating system for Detroit Edison, and the Navy’s high velocity learning line of effort—an initiative led by the Chief of Naval Operations. A pilot with a pharma company cut the time for the ‘hit to lead’ phase in early stage drug discovery from twelve months to six.

Spear has published in Annals of Internal Medicine, Academic Medicine, Health Services Research, Harvard Business Review, Academic Administrator, and the US Naval Institute’s Proceedings. He invented the See to Solve Real Time Alert System (patent pending) and is principal investigator for new research on making critical decisions when faced with hostile data. He’s supervised more than 40 theses and dissertations.


Kris Torgeson, MA, MPH

Global CEO, Lifebox Foundation

Kris Torgeson is a former Secretary General of Médecins Sans Frontières/Doctors Without Borders (MSF) International. She collaborates with Ariadne Labs on issues related to improving the safety of surgery and anesthesia in low and middle income countries. At Ariadne, she works closely with Lifebox’s founder and president, Atul Gawande, as well as Lifebox board members William Berry, Alexander Hannenberg, and affiliated member Alex Haynes. Ms. Torgeson also partners with Ariadne Labs on monitoring and evaluation of Lifebox’s equipment, education, and the World Health Organization’s Surgical Safety Checklist programs worldwide.


Jay Want, MD

Executive Director, Peterson Center on Health Care

Jay Want is the Executive Director of the Peterson Center on Health Care.  In this capacity, Dr. Want leads the Center’s expanding portfolio of initiatives and grants to identify high-performance models of health care, validate their impact on quality and cost, and facilitate their adoption on a national scale.   He was formerly Chief Medical Officer of the Center for Improving Value in Health Care in Colorado, a nonprofit organization that administers the state’s All Payer Claims Database, and a private consultant on payment and delivery system reform.


Thomas Weiser, MD

Associate Professor of Surgery, Stanford University Medical Center

Thomas Weiser’s research focuses on evaluating the role of surgical care in the delivery of health services in resource poor settings, particularly low and middle income countries. He is interested in quality and cost effectiveness of care and strategies for improving the safety and reliability of surgical delivery in resource poor settings. Dr. Weiser was also a part of the WHO Safe Surgery Saves Lives program with Ariadne Labs’ Executive Director, Dr. Atul Gawande, and Ariadne Labs’ Chief Medical Officer, Dr. Bill Berry, where they created, implemented, evaluated and promoted the WHO Surgical Safety Checklist. He currently leads Clean Cut, a surgical infection prevention program he’s developing with Lifebox, a charity devoted to improving surgical safety worldwide.


Rena Xu, MD, MBA

Rena Xu graduated from Harvard College. She received joint MD-MBA degrees from Harvard Medical School and Harvard Business School. She completed an internship in general surgery at Massachusetts General Hospital and is currently a resident physician in urologic surgery at Massachusetts General Hospital. She has written for The New Yorker, The Atlantic, and The New England Journal of Medicine (NEJM), and has been a regular contributor to the NEJM blog since 2010.


Kuanysh A Yergaliyev, MD, MPH, DrPHc

Research Trainee, Strategic Training Initiative for the Prevention of Eating Disorders program (STRIPED) at Boston Children’s Hospital and Doctoral candidate at Harvard T.H. Chan School of Public Health

Prior to Harvard University, Kuanysh Yergaliyev worked at the Department of Integrated Academic Health Systems, Nazarbayev University (Kazakhstan) and held various managerial positions at the Ministry of Health of the Republic of Kazakhstan.

Fields of interests are health policy and management in the Kazakhstani and Central Asia setting, health systems strengthening in middle income countries, evidence-based decision-making, health behavior change programs, health policy advocacy for children and adolescent health and using qualitative methods for health policy research.

Dr. Kuanysh Yergaliyev also is a cofounder and current President of MIRAS Boston Kazakh Cultural Foundation. The Miras Foundation aims to meet cultural and social needs of Kazakh people in Greater Boston Area.