Elderly woman making video call with her doctor from home.


Led by Ariadne Labs and Boston University, Crosswalk Telehealth aims to determine and establish equity-based telehealth best practices for Medicaid-enrolled patients with chronic conditions. The work is supported by grants from the Donaghue Foundation and the Robert Wood Johnson Foundation.

Crosswalk Telehealth Value and Equity logo

Using data from electronic records, insurance claims, and patient surveys, Ariadne Labs researchers are evaluating how telehealth has affected the quality, cost, and equity of care for patients with chronic diseases, including how effects may have varied by race, ethnicity, and language. They will gather insights directly from patient representatives and leadership of federally qualified health centers to better understand experiences and develop best practices.

Read the announcement: Ariadne Labs Launches Joint Effort to Develop Equity-Based Telehealth Best Practices

The project includes a collaboration with Community Care Cooperative (C3), a statewide Medicaid accountable care organization made up of 18 federally funded community health centers across Massachusetts, and the Massachusetts League of Community Health Centers.