About the PACT Collaborative

Participation in the PACT Collaborative provides essential patient- and resident-centered tools, measurement strategies, technical assistance, coaching, and targeted systems change. 

Why Join the PACT Collaborative

Many health care organizations are in the process of CRP adoption, but need innovative tools and expert guidance to ensure full and sustainable implementation of a highly reliable CRP.

Joining the PACT Collaborative will give you access to:

  • Five learning sessions in 18 months, each providing you with best practices, implementation guidance, and the collective wisdom of your Collaborative cohort
  • Innovative tools to support each stage of CRP process
  • Targeted coaching from expert faculty as you work through iterative cycles of testing and implementation of changes
  • Measures and feedback to help you stay on track

During learning sessions, you will virtually join your Collaborative cohort to learn together about best practices and share the solutions you’re generating. During the intervening action periods, you will join monthly conference calls to ask questions and stay on track with the changes you’re making. There will be opportunities for focused learning through the Collaborative within specialized tracks for children’s hospitals and senior care facilities.

Schedule of Virtual Learning Sessions

October 19, 2021 (Leaders only): Learning Session for Executive Sponsors

January 25-27, 2022: Learning Session

April 5-7, 2022: Learning Session

August 24-25, 2022: Learning Session

February 9, 2023: Learning Session/Celebration

Monthly conference calls/webinars and coaching as needed

Participating in PACT costs $20,000 per organization, which allows each organization to
include one facility. Each additional facility an organization would like to bring costs $7,000 per facility.

If your organization is ready to accelerate the impact of your CRP, the PACT Collaborative is ready to provide you with the tools and strategies that you need and a community of support while you work toward your goals.

A Communication and Resolution Program (CRP) is a principled, comprehensive, and systematic approach to preventing and responding to harm while meeting the needs of patients or residents, providers, and health care organizations. A highly reliable CRP helps you and those in your care to understand what happened, preserves the patient/resident/family relationship with their health care providers, and ensures that lessons are learned from every event so that safety is improved.